Retail Sales Associate

EZPAWN; Birmingham (AL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with company match

Generous paid time off

Holiday pay

Store discount

Job summary

EZPawn in Birmingham, AL is hiring Retail Sales Associates / Retail Customer Service. You will greet customers, process sales and pawn loans, and help customers with extensions while delivering friendly, knowledgeable service.

We offer a 5-week paid training program, opportunities for advancement, and competitive pay from $14 to $15 per hour, plus benefits and bonus potential.

Qualifications

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Background check and drug test may be required.

Responsibilities

• Greet customers and assist with pawn items and sales.
• Process sales, loans, and extensions for customers.
• Provide friendly, courteous customer service in person and on the phone.
• Maintain store standards and follow company policies.

Skills

Customer service

Sales experience

Communication

Multitasking

Team player

Education

High school diploma or GED

Job description

Address: 1220 Bankhead Hwy.W. Birmingham, Alabama 35204Brand: EZPawnPay range is based on experience from $14 to $15 per hourWe want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!Hiring immediately for Retail Sales Associates / Retail Customer Service!Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the programContinue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hourExcel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) positionFollow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own storeIn addition to a great career, here are some of the other things we offer our Team Members:Free Health Insurance*Competitive WagesMonthly UNCAPPED Bonus Potential Paid on Store and Individual PerformanceGreat Working Hours401(k) with Company MatchGenerous Paid Time OffHoliday PayStore DiscountHere's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.Other Customer Service duties include, but are not limited to:Providing excellent customer service by greeting customers, interacting with customers in person and on the phoneProcessing sales, loans, and extensionsPerforming opening and closing store dutiesRequirements for the Customer Service Representative (Pawnbroker) role include:As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:High school diploma or GEDCustomer service, cashier, or retail experienceExcellent communication and interpersonal skillsWork well independently and as member of a teamAbility to multitaskAble to pass a criminal background check and drug testAdhere to all Company policies, procedures, and regulationsKnowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plusSales background, a plusBilingual, a plus*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.