Retail Sales Associate

Verizon; Batavia (IL); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Health benefits

401(k) with company match up to 6%

Sales recognition programs with travel

Paid time off

Parental leave

Tuition assistance up to $8,000 per yr

Discounts on Verizon products

Employee discounts on attractions

Job summary

Verizon is seeking a full-time Retail Sales Associate in Illinois to join our onsite team. You will drive retail sales by leveraging a passion for cutting-edge technology and delivering exceptional customer service, while learning customers’ needs and providing complete top-down solutions.

Excellent communication helps you close sales and earn commissions beyond base pay. The role offers growth through training, with opportunities to expand your customer base and participate in community events.

Qualifications

• High school diploma or GED required.
• One or more years of relevant experience.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Generate retail sales by using passion for technology and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by connecting with them and asking questions.
• Position product insights and recommendations to provide a complete sales solution.
• Close sales using strong communication to meet customer needs with tech solutions.
• Develop skills through ongoing training across merchandising and inventory.
• Possibility to grow customer base via outbound calls and texts to current customers.
• Engage with the community at Verizon events to expand the loyal customer base.

Skills

Retail sales

Customer service

Communication

Education

High school diploma or GED

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely – even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love – driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together – lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing…

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting‑edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon sponsored events.

We’re hiring immediately! This isn't your typical entry‑level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual‑based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual‑based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance.

Benefits and Compensation

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and wellbeing benefits to investment in your education and career, we’ve got you covered!

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• Sales recognition programs that have, in the past, awarded top performers with all‑inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight weeks of paid parental leave for eligible new parents (when paired with short‑term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
• Up to $8,000 per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more.

This is a commission‑based position with the potential to earn more. The starting base pay rate for the Illinois location(s) listed on this job requisition is: $18.27 per hour.

What we’re looking for…

You’ll need to have:

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you’ll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

After you apply…

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40 hours per week.

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.