Retail Sales Associate

Thompson Hanson, Inc; Austin (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K Plan with company matching

25% off home items; 40% off fashion

Job summary

Thompson + Hanson in Austin/Houston seeks a full-time sales associate to represent the store, greet customers, and maintain fashion and home merchandise. You will help customers fit sizes, restock items, and promote sales through excellent service.

The role requires a friendly, organized team member with basic plant knowledge and strong communication skills, contributing to a welcoming shopping experience.

Qualifications

• Flexibility to work extended hours during holidays.
• Ability to function in a fast-paced environment and multi-task.
• Confident and outgoing personality.
• Basic knowledge of plants and their care.
• Good communication skills with customers and team members.

Responsibilities

• Represent the store in a positive manner.
• Greet all customers.
• Fold, straighten, and restock fashion and home merchandise.
• Keep the store organized and tidy.
• Dust, sweep, and perform general cleaning daily.
• Help fitting customers and find sizes for customers.
• Promote sales through customer service and suggest other items.
• Maintain a customer book and communicate with regular customers.
• Learn proper TH gift wrapping techniques.
• Process customer returns and refunds.
• Learn how to process designer approvals, special orders, and wholesale transactions.
• Process employee and family discounts.
• Attend staff meetings.
• Learn plant codes for ringing up plants.
• Stay updated on merchandise outside in the garden.
• Help locate products for customers.

Skills

Flexibility

Multi-tasking

Confident personality

Basic plant knowledge

Communication skills

Job description

Thompson + Hanson is home to designers and architects, curators and gardeners–creatives at heart grateful for the privilege of shaping and inspiring beautiful spaces across Houston and Austin since 1981. We delight in the work that we do, and we attribute our continued growth to the vibrant, motivated, and caring individuals that make up our Thompson + Hanson family.

A quiet sophistication permeates every Thompson + Hanson environment. You’ll find that within the walls of our shops, on the pages of our online shop, and the meandering paths of our nurseries, we are creatives at heart who enjoy the opportunity to bring something fresh to the table, always with an eye to shaping tranquil spaces that people love to inhabit. Whether wandering through rows of flowers and fragrance, browsing carefully curated pieces in the shops, or online, or simply savoring the view in the shade of an oak tree, our hope is to provide an experience that puts you at ease, surrounds you with beauty, and leaves you inspired.

Being a part of the Thompson + Hanson team means more than just having a job. We believe in nurturing employees, providing room to grow, and offering opportunities for leadership.

For our full-time employees, Thompson + Hanson offers:

• Medical, Dental, and Vision Insurance
• 401K Plan with company matching - All employees are eligible to enroll after 6 months of service
• Discount at our Thompson + Hanson retail shops - 25% off home items and 40% off fashion items

Job Responsibilities:

• Represent the store in a positive manner
• Greet all customers
• Folding, straightening, and restocking fashion and home merchandise
• Keep store organized
• Dusting, sweeping, and general cleaning daily
• Help fitting customers and finding sizes for customers
• Promoting sales through customer service, suggesting other items that may work
• Keeping a “customer book” and maintaining communication with regular customers
• Learn proper TH gift wrapping
• Process customer returns and refunds
• Learn how to process designer approvals, special orders, and wholesale customer transactions
• Process employee and family discounts
• Attend staff meetings
• Learn plant codes for ringing up plants
• Stay updated on merchandise outside in garden
• Help locate products for customers

Qualifications:

• Flexibility and ability to work extended hours during holidays
• Ability to function in a fast-paced environment and to multi-task
• Confident and outgoing personality
• Basic knowledge of plants
• Communication skills

Environmental Elements of the job:

• Work indoors, environmentally controlled