Retail Sales Associate

DICK'S Sporting Goods; Atlanta (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

DICK'S Sporting Goods in Atlanta is looking for energetic, customer-focused teammates to join our retail team. You will greet customers, understand their needs, and help them find the right products while maintaining store merchandising standards.

This role emphasizes teamwork, safety, and delivering an exceptional shopping experience, with opportunities to promote loyalty programs and participate in store initiatives.

Qualifications

• Experience in retail sales or cashier duties preferred.
• Ability to stand for extended periods of time.
• Strong communication and teamwork skills.

Responsibilities

• Greet customers and proactively assist to understand their needs.
• Uphold merchandising and presentation standards.
• Promote store programs and loyalty participation.
• Follow safety policies and protect store assets.
• Support the team with various tasks as needed.

Skills

Customer service

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Overview

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Teammate Traits

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).