Retail Sales Agent (Bierhall)

Trapp Family Lodge; Stowe (VT); On-site; USD 17,000 - 25,000; Part time

Job summary

Trapp Family Lodge in Vermont is seeking a part-time Bierhall Sales Associate to deliver friendly customer service and handle transactions on-site. You will restock displays and help maintain a clean, inviting shop floor with a focus on accuracy and efficiency.

Ideal candidates are energetic, reliable, and able to work weekends/evenings/holidays, with basic math skills and a willingness to learn Yellow Dog inventory software across multiple retail outlets on-site.

Qualifications

• Customer-facing communication and interpersonal skills.
• Basic math for processing transactions and making change.
• Availability for weekends, evenings, and holidays.
• Stamina to stand long periods and lift up to 50 lbs.
• Willingness to learn product information to advise customers.

Responsibilities

• Greet customers and provide product information.
• Process payments, returns, and exchanges with POS.
• Restock shelves and organize displays.
• Maintain a clean, organized and safe store environment.
• Assist with inventory receiving and counts.

Skills

Communication

Math skills

Flexibility

Stamina

Product knowledge

Tools

Yellow Dog inventory software

Job description

Position: Bierhall Sales Associate (Part time)

Position Overview

A Retail Sales Associate provides excellent customer service, processes sales using POS systems, maintains store cleanliness, and restocks merchandise. Responsibilities include greeting customers, answering product questions, and resolving issues to ensure a positive shopping experience.

This role requires a strong sense of urgency, self-motivation, and the ability to take direction while working independently.

Core Responsibilities and Duties

• Customer Service: Greet customers, provide product information, and offer recommendations.
• Sales Transactions: Process payments (cash and credit), returns, and exchanges accurately using POS systems.
• Merchandising: Restock shelves and organize displays.
• Store Maintenance: Maintain a clean, organized, and safe environment. Keep sales floors tidy and shelves dust-free.
• Inventory Control: Assist with receiving shipments, picking up inventory from the on-site warehouse, restocking, and conducting inventory counts.

Required Skills and Qualifications

• Communication: Strong interpersonal skills for interacting with customers and team members.
• Mathematical Skills: Basic math skills for processing transactions and giving change.
• Flexibility: Availability to work varied hours, including weekends, evenings, and holidays.
• Physical Stamina: Ability to stand for long periods and lift, push, or pull moderate weights (up to 50 lbs).
• Product Knowledge: Willingness to learn about products to advise customers effectively.

Our Ideal Candidate Is Willing To

• Train in Yellow Dog inventory software used for receiving merchandise shipments.
• Assist in all von Trapp retail outlets (Outdoor Center, Lodge Gift Shop, and Bierhall) as needed during shifts.
• Take on additional hours during foliage season (August - October) and prepare for reduced hours during mud season (April - May).