Retail Run Ambassador

Dick's Sporting Goods; Mobile (AL); On-site; USD 19,286 - 24,796; Part time

Job summary

Dick's Sporting Goods is seeking a run ambassador in Mobile, Alabama. This technically focused role involves providing personalized experiences to runners, making product recommendations based on assessments of their needs.

Ideal candidates should have a background in retail or footwear, with a commitment to exceptional customer service. You will partner with teammates to elevate in-store knowledge and standards while ensuring athletes have the best products for their running goals.

Qualifications

• 1-3 years of Retail or Footwear experience preferred, but not required.

Responsibilities

• Conducts assessment of an athlete's foot movements to recommend running products.
• Creates a tailored consultative experience to provide unmatched customer service.
• Educates store teammates about new product releases and technology.

Skills

Retail experience

Footwear knowledge

Customer service

Gait analysis

Job description

OVERVIEW

The run ambassador is a technically focused role that is centered around providing a differentiated athlete experience specifically to runners. This individual will pull from personal experiences and industry research/trends to provide strong product recommendations to athletes.

ROLE RESPONSIBILITIES

• Conducts assessment of an athlete's foot movements (i.e. Gait Analysis) and in turn recommends appropriate running products.

• Translates/aligns product technology to the athlete's needs and preferences, contributing to the athlete's overall running experience.

• Ensures product recommendations benefit/align with the athlete's running goals.

• Pulls from personal experiences to recommend runner best practices/suggestions (i.e. warm up and cool down techniques, running improvement plans, running form, stretches, etc.).

• Fully outfits athletes with appropriate footwear and workout accessories from head to toe.

• Creates a tailored consultative experience in order to provide unparalleled customer service; adapting sales style appropriately.

• Partners with store teammates, within the store and surrounding areas, by regularly sharing general running concepts and/or utilizing training materials to educate others on new product releases, technology, etc.

• Maintains merchandise presentation standards and signage of Footwear Department to Company standards as directed.

• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures.

• Takes an all-hands-on-deck approach to support the team across the stores.

• Performs other tasks as assigned by management.

TEAMMATE TRAITS

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS

• 1-3 years of Retail or Footwear experience preferred, but not required

Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.