Retail Run Ambassador

DICK'S Sporting Goods, Inc.; Mobile (AL); On-site; USD 28,000 - 38,000; Full time

Job summary

House of Sport by DICK'S Sporting Goods in Mobile is seeking a run ambassador. You will deliver a differentiated athlete experience, assess gait, and recommend running products tailored to individual goals. You will outfit athletes head to toe and share running knowledge with teammates to educate on new releases.

The role emphasizes customer service, teamwork, and adherence to safety policies across the Footwear Department in a store setting.

Qualifications

• 1-3 years of Retail or Footwear experience preferred, but not required.

Responsibilities

• Provide differentiated athlete experience with product recommendations.
• Conduct gait analysis and translate product tech to athlete needs.
• Outfit athletes with footwear and accessories head to toe.
• Educate teammates on running concepts and new releases.
• Maintain footwear department presentation and safety procedures.
• Support the team across stores as needed.

Skills

Retail experience

Footwear knowledge

Customer service

Job description

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

OVERVIEW

ROLE RESPONSIBILITIES

The run ambassador is a technically focused role that is centered around providing a differentiated athlete experience specifically to runners. This individual will pull from personal experiences and industry research / trends to provide strong product recommendations to athletes. Conducts assessment of an athlete’s foot movements (i.e. Gait Analysis) and in turn recommends appropriate running products. Translates / aligns product technology to the athlete’s needs and preferences, contributing to the athlete’s overall running experience. Ensures product recommendations benefit / align with the athlete’s running goals. Pulls from personal experiences to recommend runner best practices / suggestions (i.e. warm up and cool down techniques, running improvement plans, running form, stretches, etc.). Fully outfits athletes with appropriate footwear and workout accessories from head to toe. Creates a tailored consultative experience in order to provide unparalleled customer service; adapting sales style appropriately. Partners with store teammates, within the store and surrounding areas, by regularly sharing general running concepts and/or utilizing training materials to educate others on new product releases, technology, etc. Maintains merchandise presentation standards and signage of Footwear Department to Company standards as directed. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Takes an all-hands-on-deck approach to support the team across the stores. Performs other tasks as assigned by management.

TEAMMATE TRAITS

• Ensures
• Accountability
• Customer-Focus
• Collaborative
• Instills
• Trust
• Decision-Quality/Decision-Making
• Abilities
• Action-Oriented

QUALIFICATIONS

1-3 years of Retail or Footwear experience preferred, but not required Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.

ACHIEVING SUCCESS AT DICK'S SPORTING GOODS

Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK'S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.