Retail Reset Lead & Planogram Expert

Premium Retail Services; Clinton (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Acosta is seeking a Merchandiser Mandate Retail Service Lead to represent the company and clients by leading reset and remodel work, ensuring plan-o-grams are followed, and items are placed and tagged correctly. The role emphasizes self-motivation, attention to detail, and strong communication to build partner relationships.

The candidate should be able to work with store personnel, perform documentation and scheduling tasks, and operate safety practices.

Qualifications

• At least 2 years of customer service experience preferred.
• Experience in sales, retail or reset is a plus.
• Comfort with using smartphones and handheld devices.
• Must be able to lift up to 60 pounds.
• Able to work in cold store environments for limited periods.
• Must have reliable transportation and access to a vehicle.

Responsibilities

• Lead and organize reset activities, coordinating with store personnel on scheduling and communication.
• Read plan-o-grams and ensure correct item placement and tag accuracy.
• Move, clean, and display merchandise; manage packouts, restocks and reorders as needed.
• Collaborate with store staff to maintain merchandising standards and relationships.
• Report observations and issues to the immediate Supervisor.
• Use web-based apps to check schedules, accept assignments, and log time and mileage.
• Follow safety policies and Acosta procedures; perform other duties as assigned.

Skills

Customer service

Communication skills

Tech-savvy (smartphones/handhelds)

Lift up to 60 pounds

Work in cold environments

Valid driver’s license

Job description

Acosta is seeking a Merchandiser Mandate Retail Service Lead to represent the company and clients by leading reset and remodel work, ensuring plan-o-grams are followed, and items are placed and tagged correctly. The role emphasizes self-motivation, attention to detail, and strong communication to build partner relationships.

The candidate should be able to work with store personnel, perform documentation and scheduling tasks, and operate safety practices.