Retail Representative (Part-time Seasonal)

ZooTampa; Tampa (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly performance bonuses

Gym membership

Free or discounted tickets to Florida/

Job summary

ZooTampa at Lowry Park in Tampa, FL is seeking a part-time seasonal Retail Representative. You will greet guests, help them select souvenirs, promote feedings, adoptions, and special products at the register, and deliver an amazing guest experience in a fast-paced environment.

Join a mission-driven, non-profit team; this role offers weekend/holiday shifts and opportunities to grow in hospitality and retail within a beloved wildlife attraction.

Qualifications

• Customer service experience preferred.
• Friendly, welcoming demeanor with excellent communication skills.

Responsibilities

• Provide guests with an amazing experience by helping them choose souvenirs, promote feedings, adoptions, and special products at the register.
• Handle general inquiries and assist guests in a fast-paced, welcoming environment at ZooTampa.

Job description

ZooTampa is Florida’s most popular cultural institution, welcoming over 1 million visitors annually and creating unforgettable connections with wildlife and each other. Whether you are passionate about creating an exceptional guest experience in the park, support the Zoo’s continued growth and development, or anything in-between, there is an opportunity for everyone to embark on their next career step while having a lasting impact in protecting wildlife and the world we share.

Working at ZooTampa has unique benefits far beyond normal medical coverage and sick days—parks you can’t find anywhere else. If getting close to animals from around the world isn’t enough, we offer other benefits like quarterly performance bonuses, gym memberships, free or discounted tickets to attractions throughout Florida, and more!

Rescue, rehabilitate and care for animals; create exceptional personalized experiences that connect people with wildlife and each other in fun, immersive ways.

Our Vision

Core values & cultural principles

Leadership in all aspects of our organization through persistance, collaborations, and imagination.

The highest level of exemplary animal care, operational actions, and sustainable practices.

A welcoming, equitable environment that promotes the success of all, encourages diverse perspectives to be heard, and values individual differences.

Provide consistent, unmatched customer service to every guest on every visit.

Working at ZooTampa has unique benefits beyond typical medical coverage and sick days—perks you can’t find anywhere else. Your morning might begin with a streak of color soaring overhead—that would be our vibrant macaws performing their daily flyover. Perhaps you’ll feel what it’s like to have a 4,000-pound rhino eating out of your hand—don’t worry, their slobber is non-toxic.
The benefits extend far beyond the walls of our Zoo. Working at ZooTampa means you’ll be an important part of a respected non-profit organization dedicated to supporting conservation efforts, not just in Florida but globally. As a result, your day-to-day job will have a lasting impact on wildlife, as well as on the guests who visit ZooTampa.

Join the ZooTampa team, and help us in our mission.

Hear from our team members and see for yourself what life is like at Tampa’s wildest workplace.

Hear from some of our team members about what they love most working at ZooTampa!

Christy Taylor

Early Childcare Education Manager

What is your favorite part of your job?

Why do you like working here?

I love working for ZooTampa. Our mission to rescue, rehabilitate, and care for animals is something I have personally believed in my entire life. Working in Development for the Zoo gives me the feeling of great accomplishment, knowing that the money I am helping to raise directly helps all of our animals in some way.

Guest Services Manager

What Motivates you to come to work each day?

My team. I have a great group of team members within the Guest Services department that are always ready to take that extra step.

Christy Taylor

Early Childcare Education Manager

What is your favorite part of your job?

My favorite part of the job is interacting with our families and children every day and being a small part of their lives.

Why do you like working here?

I love working for ZooTampa. Our mission to rescue, rehabilitate, and care for animals is something I have personally believed in my entire life. Working in Development for the Zoo gives me the feeling of great accomplishment, knowing that the money I am helping to raise directly helps all of our animals in some way.

Guest Services Manager

What Motivates you to come to work each day?

My team. I have a great group of team members within the Guest Services department that are always ready to take that extra step.

Christy Taylor

Early Childcare Education Manager

What is your favorite part of your job?

My favorite part of the job is interacting with our families and children every day and being a small part of their lives.

What Interests you?

Discover the opportunities that are available and find which position best suits your next career chapter.

An exceptional guest experience would not be possible without operations teams who work to provide a beautiful, immersive environment, clean facilities, build, construct and maintain our buildings and habitats, and keep us and our guests safe. These jobs include:

• Horticulture
• Park Security and Safety
• Maintenance & Facilities
• Park Quality

Current Job Openings

Working at ZooTampa means you’ll be an important part of a respected non‑profit organization dedicated to supporting conservation efforts, not just in Florida, but globally. Your day-to-day job will have a lasting impact on wildlife, as well as on the guests who visit ZooTampa.We offer outstanding opportunities for applicants seeking careers in hospitality, animal care, skilled trades, horticulture, education, marketing, finance and more. Join us in our mission to rescue, rehabilitate and care for animals; create exceptional personalized experiences that connect people with wildlife and each other in fun, immersive ways.ZooTampa is proud to be an equal opportunity employer of choice within the Tampa Bay community. We are a Drug-Free Workplace and participate in E-Verify .For Food & Beverage opportunities, please visit Oak View Group Job Listings .

Position:Retail Representative (Part‑time Seasonal)

Location: Tampa, FL

Job Id:2666

# of Openings:3

Retail Representative – Seasonal Part-Time

Be Part of Our Mission!

Rescue, rehabilitate, and care for animals; create exceptional personalized experiences that connect people with wildlife and each other in fun, immersive ways.

Your Role

As a part‑time seasonal Retail Representative, your goal is to provide everyone who comes into the store with an amazing experience by making their day better than before they came in. With a warm and welcoming smile, you will help our guests choose the perfect souvenirs to take home, promote feedings, adoptions, and special products at the register, and assist guests with general inquiries. If you are looking for a fast‑paced, fun environment to show off your customer service skills, join us at ZooTampa at Lowry Park.

DETAILS

Job Type: Part Time (20-28 hours per week)

Schedule: Must be able to work a minimum of 3 days per week including weekends and holidays. Schedule varies and is dependent on weather and guest attendance.

PLEASE NOTE THAT THIS IS A SEASONAL PART-TIME POSITION. THE PROJECTED END DATE FOR THIS POSITION IS JANUARY 2, 2027.

YOU’D BE GREAT FOR THIS ROLE IF:

You're apeopleperson!ZooTampa retail shops are a fast-paced environment and have the responsibility of being the first- and last- impression for most zoo guests. Therefore, a friendly nature and an excellent customer service attitude is required.

You’re flexible!You’re full of energy and can handle multiple tasks in a fast-paced environment. You are able to work a variety of different shifts and locations within the zoo. You are able to accommodate the ever-changing job responsibilities and business needs.

You're aninnovativeproblem solver!Making your guests’ day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy. You are able to politely and diplomatically enforce established protocols.

You're a team player!You're always willing to assist your team in getting the job done.

You've gotintegrity!You do the right thing, and you always adhere to ZooTampa’s policies & procedures.

WHO WE ARE:

ZooTampa at Lowry