Retail Representative (Part-time Seasonal)

ZooTampa at Lowry Park; Tampa (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Free membership to the Zoo, theFlorida

Free or discounted admission to many a

Discounts on food, beverage, and merch

Job summary

ZooTampa at Lowry Park is seeking a part-time Seasonal Retail Representative to create memorable guest experiences at the gift store. You will help guests pick souvenirs, promote feedings, adoptions, and other products at the register while delivering friendly, helpful service.

The role requires 20-28 hours per week with weekend and holiday shifts, and a must-have ability to lift 20-50 pounds while maintaining a positive attitude in a fast-paced environment at the zoo.

Qualifications

• Must be able to lift 20-50 pounds.
• Able to withstand typical Florida climate.
• Good verbal communication skills.
• Ability to work well within a team.
• Adhere to AZA standards and safety regulations.

Responsibilities

• Assist guests with souvenirs, feedings, adoptions at the register.
• Provide exceptional guest experiences and answer general inquiries.
• Promote products and ongoing seasonal events.

Skills

Customer service

Teamwork

Verbal communication

Physical stamina

Flexibility

Job description

Retail Representative – Seasonal Part-Time

Be Part of Our Mission!

Rescue, rehabilitate, and care for animals; create exceptional personalized experiences that connect people with wildlife and each other in fun, immersive ways.

Your Role

As a part-time seasonal Retail Representative, your goal is to provide everyone who comes into the store with an amazing experience by making their day better than before they came in. With a warm and welcoming smile, you will help our guests choose the perfect souvenirs to take home, promote feedings, adoptions, and special products at the register, and assist guests with general inquiries. If you are looking for a fast-paced, fun environment to show off your customer service skills, join us at ZooTampa at Lowry Park.

DETAILS

Job Type: Part Time (20-28 hours per week)

Schedule: Must be able to work a minimum of 3 days per week including weekends and holidays. Schedule varies and is dependent on weather and guest attendance.

Please note that this is a seasonal part-time position. The projected end date for this position is January 2, 2027.

YOU’D BE GREAT FOR THIS ROLE IF:

• You're a people person! ZooTampa retail shops are a fast-paced environment and have the responsibility of being the first- and last- impression for most zoo guests. Therefore, a friendly nature and an excellent customer service attitude is required.
• You’re flexible! You're full of energy and can handle multiple tasks in a fast-paced environment. You are able to work a variety of different shifts and locations within the zoo. You are able to accommodate the ever-changing job responsibilities and business needs.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy. You are able to politely and diplomatically enforce established protocols.
• You're a team player! You're always willing to assist your team in getting the job done.
• You've got integrity! You do the right thing, and you always adhere to ZooTampa’s policies & procedures.

WHO WE ARE:

ZooTampa at Lowry Park is one of the most popular zoos in the southeastern U.S., with over 1.2 million visitors annually. We have grown to what now encompasses 56 acres of naturalistic wildlife habitats in a lush, tropical garden setting with wide-ranging activities. The Zoo, accredited by Association of Zoos and Aquariums (AZA), offers popular educational programming, fun recreational amenities, up-close animal encounters and engaging seasonal events for which it has won awards as one of the country’s most family-friendly zoos.

Our mission

is to rescue, rehabilitate and care for animals; create exceptional personalized experiences that connect people with wildlife and each other in fun, immersive ways.

Our vision

is that everyone we touch is motivated to join us in taking action to protect and preserve wildlife.

Join us and become a part of creating unforgettable natural connections!

REQUIREMENTS:

• Ability to lift and/or move 20-50 pounds
• Must be able to withstand typical Florida climate including hot and cold conditions.
• Good verbal communication skills
• Ability to work well within a team
• Conduct all activities in alignment with AZA standards and guidelines, all relevant laws and regulations, safety standards, and standards that ensure animal welfare.
• Must be able to work within a designated break schedule.
• Must have physical endurance for long, high volume days.
• The ability to communicate clearly with the general public.
• Manual dexterity for cash handling, use of keyboard/mouse, filing, etc.

OUR PERKS AT ZOOTAMPA

• Employee Assistance Program
• Free membership to the Zoo, the Florida Aquarium, MOSI, and Glazer Children's Museum
• Free or discounted admission to many attractions in Florida
• Discounts on food, beverage, and merchandiseAnd so much more!

Equal Opportunity Employer & Drug-Free Workplace