Retail Recruiter / Talent Acquisition Lead, Stores

Thuma; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision benefits

Employee stock options

Flexible schedule & PTO

13 company holidays

Employee product discount

Cell phone stipend

Commute reimbursement

Product credit up to $3,000

Job summary

Thuma is seeking a Retail Recruiter / Talent Acquisition Lead to own full-cycle, high-volume hiring across Retail, Cafe, CX, and Supply Chain. You will partner with site leaders to forecast needs, build pipelines, and ensure a candidate experience that reflects the brand's hospitality.

You should thrive in a fast-paced environment, bring strong communication, organization, and a creative approach to solving hiring challenges while enabling the business to scale with quality and care.

Qualifications

• 2–4 years of full-cycle recruiting experience in high-volume hiring.
• Experience in retail, hospitality, food & beverage, CX, or supply chain hiring.
• Strong communicator: proactive, detailed, timely.
• Ability to innovate and solve hiring challenges creatively while maintaining hospitality.

Responsibilities

• Own full-cycle recruiting for Retail, Cafe, CX, and Supply Chain.
• Build and manage pipelines across multiple markets.
• Forecast hiring needs with site leaders and keep pipelines moving.
• Diversify sourcing channels and iterate approaches.
• Use AI tools for sourcing, screening, scheduling, and reporting.
• Track pipeline health and time-to-fill.

Skills

Full cycle recruiting

High-volume hiring

Communication

Organization

Hospitality mindset

AI tools usage

Travel willingness

Brand understanding

Tools

Rippling ATS

AI sourcing tools

Job description

Thuma is looking for a Retail Recruiter / Talent Acquisition Lead to help build the teams that bring our brand to life. You’ll own full-cycle, high-volume hiring across Retail, Cafe, CX, and Supply Chain, partnering closely with leaders to find exceptional people, move quickly, and create a candidate experience that feels as thoughtful as the brand itself. This is a high-energy role for a recruiter who loves building pipelines, solving hiring challenges creatively, and helping a growing business scale without losing quality or hospitality along the way.

• Own full cycle recruiting, including sourcing, screening, interviewing, and closing, for high-volume roles across retail, cafe, CX, and supply chain.
• Build and manage pipelines across multiple markets that can flex to high volume without sacrificing candidate experience or quality of hire.
• Bring a hospitality mindset to every candidate touchpoint.
• Partner with hiring managers and site leaders to forecast hiring needs, calibrate on what "great" looks like, and keep req pipelines moving.
• Diversify new sourcing channels and iterate approaches, bubbling up learnings and guidance for expansion.
• Track new hire review cycles and exit interviews to identify areas for improvement.
• Represent the Thuma brand in every candidate interaction.
• Partner with payroll on referral bonus tracking and processing.
• Manage a large, fast-moving req load with strong organization and follow-through.
• Advise hiring managers on hiring decisions and process improvements rather than just taking intake orders.
• Use AI tools as part of your everyday workflow, from sourcing and screening to scheduling and reporting, to work faster without losing the personal touch.
• Track and report on pipeline health, time-to-fill, and other recruiting metrics.
• Work with the People Team on and support onboarding handoffs to ensure a smooth transition from candidate to new hire.
• Support onboarding and orientation for new markets, and flex to support corporate roles as needed.

• 2-4 years of full cycle recruiting experience, ideally in high-volume hourly hiring for retail, hospitality, food & beverage, CX, or supply chain.
• You understand taste, design, luxury and our brand.
• You are comfortable asking the hard questions, giving feedback and are a strong communicator: proactive, detailed, and timely.
• A natural innovator, energized by solving high-volume hiring challenges creatively rather than running the same process on repeat.
• Exceptional organizational skills, able to manage a large volume of open reqs and candidates at once without dropping details.
• Warm, positive energy that comes through in every candidate interaction, and a genuine passion for talent and helping people find roles where they'll thrive.
• Experience and interest in using AI tools thoughtfully and appropriately to improve recruiting efficiency and candidate experience.
• Experience with Rippling ATS is a plus.
• Excited about the opportunity to travel, plan hiring events and expand our brand!

• 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
• Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
• Equity: Participation in employee stock option plan.
• Flexible by Design: We operate with a high-performance mindset, paired with thoughtful flexibility - flexible hours, flexible PTO, and a culture that supports both focus and balance.
• Time to Recharge: Enjoy 13 company holidays each year to rest, reset, and celebrate what matters most.
• Employee Discount**: 40% off almost all Thuma products.
• Cell Phone Stipend: $100 per month to support work-related phone use.
• Commute Reimbursement: Up to $150 per month for commuting to our office.
• Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.

** Some exclusions may apply

* Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.

Who We Are

Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.