Retail Recruiter

Jones Road Beauty; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Jones Road Beauty in New York is seeking a proactive Retail Recruiter to partner with store leadership across locations, building teams that deliver exceptional in-store experiences.

You will own full-cycle retail recruiting, from crafting on-brand job descriptions to interviews, offers, and onboarding, while tracking metrics and refining the recruiting playbook to support the brand's growth.

Qualifications

• 3–5 years of recruiting experience, with a strong preference for retail, beauty, specialty retail, or other customer-facing environments.
• Experience managing multiple open requisitions across different locations simultaneously.
• Strong communication and relationship-building skills, with the ability to build trust with candidates and hiring leaders alike.
• Excellent organization and prioritization skills — you know how to keep things moving when there are a lot of open roles and competing priorities.
• Strong judgment and the ability to assess both capabilities and alignment with the Jones Road brand and customer experience.
• A genuine interest in beauty, retail, and people — and excitement about helping build great store teams.
• Comfortable traveling to store locations and occasionally supporting hiring events, including some evenings or weekends when needed.
• A self-starter who takes ownership, solves problems, and doesn't need to be told what to do next.
• Comfortable working in a fast-moving, evolving environment where priorities can shift quickly.

Responsibilities

• Own full-cycle recruiting for retail positions across multiple locations, including Store Managers, Assistant Managers, Supervisors, Retail Makeup Artists, and Customer Experience Associates.
• Partner with store leadership and Regional Director to understand staffing needs, headcount priorities, and hiring timelines.
• Build and maintain a strong pipeline of retail talent through proactive sourcing, networking, employee referrals, local market outreach, and other creative recruiting strategies.
• Write and post compelling, on-brand job descriptions and manage job postings across job boards, social channels, and our ATS.
• Review applications, conduct initial phone/video screens, and coordinate interviews with store and regional leadership.
• Own the candidate experience from first conversation through offer, ensuring candidates feel informed, engaged, and excited about Jones Road throughout the process.
• Partner with HR and retail leadership to extend offers, navigate compensation conversations, and coordinate start dates.
• Track and communicate key recruiting metrics, including time-to-fill, pipeline health, source effectiveness, and new-hire retention.
• Proactively identify staffing challenges and recommend solutions based on recruiting data and local market conditions.
• Stay informed on retail hiring trends and talent markets across Jones Road's store locations.
• Develop and implement a retail recruiting playbook, including tools, processes, interview guidance, and training for store leaders.
• Occasionally support recruiting for corporate roles as needed.

Skills

Retail recruiting

Communication

Relationship-building

Organization

Travel readiness

Job description

Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn't need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone and are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.

About the Role

This role will partner closely with retail leadership to build high-performing teams that bring the Jones Road Beauty experience to life - from service and artistry to product knowledge and clean beauty expertise. The ideal candidate is a proactive, relationship-driven recruiter who thrives in a fast-paced environment, can manage multiple priorities at once, and genuinely enjoys connecting great people with great opportunities.

This is an exciting opportunity for someone who wants to have a direct impact on the growth of our retail business and help shape the teams behind the in-store customer experience.

What You\'ll Do

• Own full-cycle recruiting for retail positions across multiple locations, including Store Managers, Assistant Managers, Supervisors, Retail Makeup Artists, and Customer Experience Associates.
• Partner with store leadership and Regional Director to understand staffing needs, headcount priorities, and hiring timelines.
• Build and maintain a strong pipeline of retail talent through proactive sourcing, networking, employee referrals, local market outreach, and other creative recruiting strategies.
• Write and post compelling, on-brand job descriptions and manage job postings across job boards, social channels, and our ATS.
• Review applications, conduct initial phone/video screens, and coordinate interviews with store and regional leadership.
• Own the candidate experience from first conversation through offer, ensuring candidates feel informed, engaged, and excited about Jones Road throughout the process.
• Partner with HR and retail leadership to extend offers, navigate compensation conversations, and coordinate start dates.
• Track and communicate key recruiting metrics, including time-to-fill, pipeline health, source effectiveness, and new-hire retention.
• Proactively identify staffing challenges and recommend solutions based on recruiting data and local market conditions.
• Stay informed on retail hiring trends and talent markets across Jones Road\'s store locations.
• Develop and implement a retail recruiting playbook, including tools, processes, interview guidance, and training for store leaders.
• Occasionally support recruiting for corporate roles as needed.

What We\'re Looking For

• 3–5 years of recruiting experience, with a strong preference for retail, beauty, specialty retail, or other customer-facing environments.
• Experience managing multiple open requisitions across different locations simultaneously.
• Strong communication and relationship-building skills, with the ability to build trust with candidates and hiring leaders alike.
• Excellent organization and prioritization skills — you know how to keep things moving when there are a lot of open roles and competing priorities.
• Strong judgment and the ability to assess both capabilities and alignment with the Jones Road brand and customer experience.
• A genuine interest in beauty, retail, and people — and excitement about helping build great store teams.
• Comfortable traveling to store locations and occasionally supporting hiring events, including some evenings or weekends when needed.
• A self-starter who takes ownership, solves problems, and doesn\'t need to be told what to do next.
• Comfortable working in a fast-moving, evolving environment where priorities can shift quickly.

Schedule & Working Style

This is a full-time role with regular travel to Jones Road Beauty retail locations. Candidates should live within 25 miles of one of our retail locations. The role requires flexibility as staffing priorities evolve with new store openings, seasonal business needs, and changing headcount requirements. Occasional evening or weekend availability may be required for interviews, or store visits. This role is best suited for someone who enjoys being close to the business, building relationships, moving quickly, and taking ownership of a growing function.

What You'll Gain

• Ownership of retail recruiting for a fast-growing, founder-led beauty brand.
• Direct partnership with retail operations, store leadership, and HR.
• The opportunity to shape store teams and the customer experience during a period of active retail expansion.
• The chance to build and improve the recruiting infrastructure and playbook for a growing retail organization.
• Exposure to both retail and corporate recruiting, with opportunities to expand your scope over time.
• Mentorship and collaboration across HR, Retail, and store leadership.
• Potential growth opportunities across Talent Acquisition, HR, and Retail as Jones Road and its retail footprint continue to grow.