Retail Recovery & Merchandising Specialist

Rural King; United States; Hybrid; USD 16,000 - 22,000; Full time

Benefits offered by this job

Overtime pay

Job summary

Rural King is looking for a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while delivering excellent customer service. You will focus on merchandise recovery, replenishment, and upholding merchandising standards across the store.

You will greet customers, answer questions about locations and products, and assist with purchase decisions. This role requires comfort with handheld devices and basic computer use, plus the ability to lift up to 50 pounds and operate

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.

Skills

Customer service

Communication

Job description

Rural King is looking for a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while delivering excellent customer service. You will focus on merchandise recovery, replenishment, and upholding merchandising standards across the store.

You will greet customers, answer questions about locations and products, and assist with purchase decisions. This role requires comfort with handheld devices and basic computer use, plus the ability to lift up to 50 pounds and operate