Retail Recovery & Merchandising Associate

Rural King; Maysville (KY); On-site; USD 15,000 - 21,000; Full time

Job summary

Rural King in Kentucky is seeking a Recovery Associate to keep the sales floor clean, organized, and well-stocked while delivering excellent customer service. You will focus on merchandise recovery, replenishment, and maintaining company merchandising standards.

You will assist customers with product locations, answers to questions, and purchase decisions, using handheld devices to navigate stock and pricing. The role supports safety and efficiency in a fast-paced retail environment.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Independent work

Tools

Handheld devices

Job description

Rural King in Kentucky is seeking a Recovery Associate to keep the sales floor clean, organized, and well-stocked while delivering excellent customer service. You will focus on merchandise recovery, replenishment, and maintaining company merchandising standards.

You will assist customers with product locations, answers to questions, and purchase decisions, using handheld devices to navigate stock and pricing. The role supports safety and efficiency in a fast-paced retail environment.