Retail Quality & Safety Champion

Food Lion; Hillsborough (NC); On-site; USD 27,000 - 36,000; Full time

Job summary

Food Lion in Hillsborough, NC is seeking a store associate to maintain a clean, safe, and inviting shopping environment. You will help minimize shrink through standard practices and provide fast, friendly customer service in a high-volume retail setting.

The role requires excellent interpersonal and organizational skills, basic physical fitness for standing and lifting, and the ability to follow safety and sanitation guidelines.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use basic information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet physical requirements of the position.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Sweep and clean floors on nights with no scheduled vendor services.
• Weekly cleaning of Produce, Market and Deli Departments.
• Clean and organize the store mop room.
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
• Follow QA daily check list and sanitation standards set by Food Lion.
• Follow current Standard Practices regarding cleanup of Hazardous Waste product.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Job description

Food Lion in Hillsborough, NC is seeking a store associate to maintain a clean, safe, and inviting shopping environment. You will help minimize shrink through standard practices and provide fast, friendly customer service in a high-volume retail setting.

The role requires excellent interpersonal and organizational skills, basic physical fitness for standing and lifting, and the ability to follow safety and sanitation guidelines.