Retail Quality & Product Assessment Lead

Brobston Group; Piscataway Township (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Louis Vuitton in Piscataway, NJ seeks a Supervisor to lead Product Assessment, Quality Control and Reception within the Client Care Services facility. You will coach the team, drive KPIs and ensure exceptional client experience and support delivered to clients and Retail.

The role emphasizes brand values, inclusive culture, and collaboration with Digital and Retail networks, while promoting loyalty through care services optimization.

Qualifications

• BA/BS degree preferred.
• 3-5 years in a similar leadership role.
• Retail background preferred.
• Fluent in English; Spanish proficiency is a plus.
• Excellent verbal and written communication skills.
• Ability to work autonomously; rigorous, detail-oriented, and capable of managing high-volume, multi-task workloads.
• Positive and enthusiastic attitude; strong team player able to build productive professional relationships with peers and management in a multilingual and multicultural environment.

Responsibilities

• Lead Product Assessment, Quality Control and Reception activities.
• Coach, motivate, develop and train the team to ensure daily operations.
• Support Manager to achieve KPIs and promote client experience.
• Assist Digital and Retail network by assessment and quality control of finished goods inventory.
• Be a role model upholding Brand values and inclusive culture.

Skills

Fluent English

Spanish

Excellent communication

Autonomous

Team player

Detail oriented

Education

BA/BS preferred

Job description

Louis Vuitton in Piscataway, NJ seeks a Supervisor to lead Product Assessment, Quality Control and Reception within the Client Care Services facility. You will coach the team, drive KPIs and ensure exceptional client experience and support delivered to clients and Retail.

The role emphasizes brand values, inclusive culture, and collaboration with Digital and Retail networks, while promoting loyalty through care services optimization.