Supervisor - Product Assessment & QC

Louis Vuitton; Piscataway Township (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Louis Vuitton in Piscataway, NJ seeks a Supervisor to lead Product Assessment, Quality Control and Reception within the Client Care Services facility. You will coach the team, drive KPIs and ensure exceptional client experience and support delivered to clients and Retail.

The role emphasizes brand values, inclusive culture, and collaboration with Digital and Retail networks, while promoting loyalty through care services optimization.

Qualifications

• BA/BS degree preferred.
• 3-5 years in a similar leadership role.
• Retail background preferred.
• Fluent in English; Spanish proficiency is a plus.
• Excellent verbal and written communication skills.
• Ability to work autonomously; rigorous, detail-oriented, and capable of managing high-volume, multi-task workloads.
• Positive and enthusiastic attitude; strong team player able to build productive professional relationships with peers and management in a multilingual and multicultural environment.

Responsibilities

• Lead Product Assessment, Quality Control and Reception activities.
• Coach, motivate, develop and train the team to ensure daily operations.
• Support Manager to achieve KPIs and promote client experience.
• Assist Digital and Retail network by assessment and quality control of finished goods inventory.
• Be a role model upholding Brand values and inclusive culture.

Skills

Fluent English

Spanish

Excellent communication

Autonomous

Team player

Detail oriented

Education

BA/BS preferred

Job description

Reporting to the Supply Chain & Logistics Manager, the Supervisor is responsible for leading the Product Assessment, Quality Control and Reception activities in the Client Care Services facility. He/She will proactively foster the achievement of Department KPIs, as well as assist the Manager to coach, motivate, develop and train the team to ensure the successful execution of daily operations, ensuring the highest level of client experience and support delivered to clients and Retail. The Supervisor is responsible for further developing loyalty of the client through the optimization of our care services. He/She will support the Digital and Retail network by the assessment and quality control of finished goods inventory. The Supervisor will be a role model to the team, representing the Brand values, demonstrating the Louis Vuitton attitudes and promoting diversity, equity and inclusion.

• BA/BS degree preferred
• 3-5 years in a similar leadership role
• Retail background preferred
• Fluent in English; Spanish proficiency is a plus
• Excellent verbal and written communication skills
• Ability to work autonomously; rigorous, detail-oriented, and capable of managing high-volume, multi-task workloads
• Positive and enthusiastic attitude; strong team player able to build productive professional relationships with peers and management in a multilingual and multicultural environment

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.