Retail QA Associate: Uphold Quality & Safety

Food Lion; Midlothian (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Food Lion in Midlothian, VA is hiring a Store Associate to keep our busy grocery store clean, safe and welcoming. You will deliver fast, friendly service, stock shelves, maintain sanitation standards and assist customers with a smile.

This role emphasizes teamwork, safety, and efficiency; you will follow Food Lion procedures, complete CBT/training, and support daily store operations to ensure a smooth shopping experience for our customers.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Sweep and clean floors on nights with no scheduled vendor services
• Weekly cleaning of Produce, Market and Deli Departments
• Clean and organize the store mop room
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
• Follow QA daily check list and sanitation standards set by Food Lion
• Follow current Standard Practices regarding cleanup of Hazardous Waste product
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Job description

Food Lion in Midlothian, VA is hiring a Store Associate to keep our busy grocery store clean, safe and welcoming. You will deliver fast, friendly service, stock shelves, maintain sanitation standards and assist customers with a smile.

This role emphasizes teamwork, safety, and efficiency; you will follow Food Lion procedures, complete CBT/training, and support daily store operations to ensure a smooth shopping experience for our customers.