Retail / Property Manager

ClearHome Self Storage; Rockford (MI); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Monthly bonuses

Employee discount

Career growth

Job summary

ClearHome Self Storage in Comstock Park, MI is seeking a Property Manager to lead daily operations, deliver excellent customer service, and drive in‑person sales at a busy retail location.

You’ll oversee occupancy and revenue goals, coordinate maintenance, and ensure safety and security while mentoring team members.

This full‑time role includes monthly bonuses, comprehensive health benefits, a 401(k) match, PTO, and clear opportunities for advancement.

Qualifications

• Must be capable of leading daily operations and meeting occupancy/revenue goals.
• Strong customer service orientation with the ability to resolve issues.
• Ability to communicate clearly with customers and team members.
• Excellent organizational and time management abilities in a fast-paced environment.
• Proficiency with technology for tracking performance and operations.

Responsibilities

• Lead daily operations and sales in a retail storage setting.
• Drive occupancy and revenue through in-person sales strategies.
• Maintain a customer-first approach while meeting business targets.
• Oversee facility maintenance and safety, reporting issues as needed.
• Collaborate with partners to control expenses and improve operations.

Skills

Leadership

Customer service

Communication

Organizational skills

Technology proficiency

Problem solving

Time management

Job description

About ClearHome Self Storage

ClearHome opened its first store in 2019, and we’ve been growing ever since. With properties across 15 states, we’re proud to be part of a growing industry and we’re intentional about how we grow. We believe great operations start with great people. That means setting clear expectations, supporting smart decision‑making, and trusting our teams to take ownership of their work. As we scale, we continuously refine our systems, processes, and tools so the work gets better, not just bigger. We operate with integrity by doing what we say we’ll do, commitment by following through even when things change, and perpetual learning by improving how we work as we go. We encourage our employees to grow with us, contribute ideas, and build skills that open doors to new opportunities and leadership paths. If you’re looking for a workplace where your work matters, growth is real, and progress is something you help shape, you’ll feel at home here.

Position: Property Manager

Location: Comstock Park, MI, Rockford MI

Base Pay Rate: $38,500 - $39,500 ($19/HR + Monthly Bonuses)

Status: Full‑Time (36-40 hours/week, weekends required)

About The Role

Step into a leadership role where you’ll be the key driver of success in business operations, customer service, in‑person sales within a retail environment, and property upkeep. As the Property Manager, you will oversee daily operations and make a direct impact, gaining hands‑on experience that prepares you for future advancement in a growing company.

• Drive operational success by handling daily business tasks and consistently meeting occupancy and revenue goals through effective in‑person sales strategies in a customer‑facing retail location.
• Demonstrate accountability and make strategic decisions while ensuring clear communication and effective management aligned with business goals.
• Maintain a customer‑first approach while driving sales and achieving business targets, balancing service and results.
• Take ownership of customer service interactions with both new and long‑term customers by proactively resolving issues and using strong conflict resolution skills to create a positive experience.
• Perform routine cleaning and light maintenance while quickly reporting any issues to keep the facility safe, secure, functional, and appealing.
• Oversee facility management tasks by working with business partners to control expenses, increase revenue, and ensure efficient operations.

What You’ll Gain

This position offers more than just managing a storage facility—it’s a chance to learn how successful businesses operate from the ground up.

• Hands‑on experience in business operations, including sales, customer service, facility management, and performance metrics.
• Leadership development and decision‑making skills that will prepare you for higher‑level management opportunities.
• Refined sales and business acumen by focusing on maximizing occupancy, controlling expenses, and driving profitability.

What We’re Looking For

• Proactive individuals who are motivated by exceeding goals in a fast‑paced setting and are eager to collaborate with others to drive results.
• Leadership qualities that foster a positive, productive, and collaborative workplace.
• Strong interpersonal skills to build relationships, resolve issues, and work effectively with customers and team members.
• Excellent organizational skills, with the ability to prioritize tasks and manage time efficiently.
• Customer‑focused, balancing great service with business needs.
• Proficient with technology for tracking performance, managing operations, and customer communication.
• Proactive problem‑solvers who make quick decisions and look for ways to improve processes

Benefits And Growth

• Comprehensive health benefits (Medical, Dental, Vision)
• 401(k) retirement plan with company match
• Paid time off
• Monthly performance bonuses
• Employee Discount
• Career advancement opportunities in business management and operations

Physical Requirements

• Sit or stand for up to eight (8) hours per day.
• Ability to traverse the entire facility for inspections, audits, and tours.
• Ability to bend, twist, kneel, and lift to perform light maintenance tasks.
• Frequently lift or move items up to 25 lbs.; occasionally lift or move items up to 50 lbs.
• Drive and park moving box trucks up to 26 ft.
• Ability to lift, move, and attach trailers (such as U‑Haul) to vehicles, which may require lifting up to 50 lbs.

Please take note that the nature of the position does not allow for remote opportunities.