Retail / Property Manager

ClearHome Self Storage; Menifee (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Monthly bonuses

Employee discount

Career advancement

Job summary

ClearHome Self Storage is seeking a Property Manager in Menifee, CA to lead daily operations, sales, and customer service at a retail storage location. You will drive occupancy and revenue goals while maintaining facility upkeep and safety.

The role emphasizes proactive leadership, strong interpersonal skills, and the ability to balance service with business needs in a fast-paced environment. This position offers growth into higher-level management within the company.

Qualifications

• Proactive leader who can guide daily operations and drive occupancy/revenue goals.
• Strong customer service mindset with a focus on in-person interactions and problem-solving.
• Excellent interpersonal skills, able to build relationships with customers and team members.
• Organizational prowess to prioritize tasks and manage time effectively in a fast-paced retail setting.
• Comfort with technology to track performance, manage operations, and communicate with customers.

Responsibilities

• Oversee daily operations of the storage facility and drive occupancy and revenue targets.
• Lead in-person sales and customer service at a retail location.
• Manage customer interactions, resolve issues, and maintain a positive customer experience.
• Perform routine facility upkeep and coordinate maintenance as needed.
• Collaborate with partners to control expenses and improve efficiency.

Skills

Leadership

Sales skills

Customer service

Operations management

Conflict resolution

Time management

Tech savvy

Tools

PMS software

Job description

About the role

Step into a leadership role where you’ll be the key driver of success in business operations, customer service, in-person sales within a retail environment, and property upkeep. As the Property Manager, you will oversee daily operations and make a direct impact, gaining hands-on experience that prepares you for future advancement in a growing company.

• Drive operational success by handling daily business tasks and consistently meeting occupancy and revenue goals through effective in-person sales strategies in a customer-facing retail location.
• Demonstrate accountability and make strategic decisions while ensuring clear communication and effective management aligned with business goals.
• Maintain a customer-first approach while driving sales and achieving business targets, balancing service and results.
• Take ownership of customer service interactions with both new and long-term customers by proactively resolving issues and using strong conflict resolution skills to create a positive experience.
• Perform routine cleaning and light maintenance while quickly reporting any issues to keep the facility safe, secure, functional, and appealing.
• Oversee facility management tasks by working with business partners to control expenses, increase revenue, and ensure efficient operations.

What you’ll gain

This position offers more than just managing a storage facility—it’s a chance to learn how successful businesses operate from the ground up.

• Hands-on experience in business operations, including sales, customer service, facility management, and performance metrics.
• Leadership development and decision-making skills that will prepare you for higher-level management opportunities.
• Refined sales and business acumen by focusing on maximizing occupancy, controlling expenses, and driving profitability.

What we’re looking for

• Proactive individuals who are motivated by exceeding goals in a fast-paced setting and are eager to collaborate with others to drive results.
• Leadership qualities that foster a positive, productive, and collaborative workplace.
• Strong interpersonal skills to build relationships, resolve issues, and work effectively with customers and team members.
• Excellent organizational skills, with the ability to prioritize tasks and manage time efficiently.
• Customer-focused, balancing great service with business needs.
• Proficient with technology for tracking performance, managing operations, and customer communication.
• Proactive problem-solvers who make quick decisions and look for ways to improve processes

Benefits and growth

• Comprehensive health benefits (Medical, Dental, Vision)
• 401(k) retirement plan with company match
• Paid time off
• Monthly performance bonuses
• Employee Discount
• Career advancement opportunities in business management and operations

Physical requirements

• Sit or stand for up to eight (8) hours per day.
• Ability to traverse the entire facility for inspections, audits, and tours.
• Ability to bend, twist, kneel, and lift to perform light maintenance tasks.
• Frequently lift or move items up to 25 lbs.; occasionally lift or move items up to 50 lbs.
• Drive and park moving box trucks up to 26 ft.
• Ability to lift, move, and attach trailers (such as U-Haul) to vehicles, which may require lifting up to 50 lbs.

Please take note that the nature of the position does not allow for remote opportunities.