Retail Production Lead

Hope Services; San Jose (CA); On-site; USD 22,000 - 33,000; Full time

Job summary

Hope Services in San Jose, CA seeks a dedicated warehouse worker to support daily operations with client workers and volunteers. You will handle receiving, sorting, handling, and distributing materials and products.

Responsibilities include training volunteers, performing assigned tasks, ensuring equipment safety, and following safety practices. The role requires lifting up to 40 lbs and forklift use, with opportunities to grow within a values-driven nonprofit environment.

Qualifications

• Must be at least 18 years old.
• GED or high school diploma preferred.

Responsibilities

• Provides training support to client workers and volunteers in area of assignment.
• Performs production and/or service as assigned and described in the scope of work.
• Ensures all equipment is tested for safety and operational soundness.
• Complies with required safety practices.
• Works as a cooperative member of the team.
• Informs supervisor of concerns related to scope of work, operations and/or materials.
• Assigns tasks and provides daily direction to volunteers as needed.
• Acts as a mandated abuse reporter.
• Performs other duties to assure efficiency of operations.

Skills

Positive communication

HOPE knowledge

Area knowledge

Stand long hours

Lift 40 lbs

Forklift operation

Hand trucks

Hydraulic lifters

Education

High School GED

Tools

Forklift

Hand trucks

Hydraulic lifters

Job description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

>>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<<

>>>>> ASPIRE to Excellence CARF Accredited <<<<<

>>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<<

>>>>> Four-star Charity Navigator <<<<<

>>>>> 2024 Candid Gold Seal of Transparency <<<<<

*Pay Rate: $20.00/hr

Summary

To work in one of the HOPE business operations alongside client workers and volunteers and perform daily warehouse operations, including receiving, sorting, handling, and distributing materials and products.

Essential Functions

The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions:

1. Provides training support to client workers and volunteers in area of assignment.
2. Performs production and/or service as assigned and described in the scope of work.
3. Assures all equipment is tested for operational soundness and current safety standards.
4. Complies with all required safety practices.
5. Works as a cooperative member of the team.
6. Informs supervisor of any and all concerns related to the scope of work, operations and/or materials.
7. Assign tasks and provide daily direction to volunteers based on operational needs.
8. Acts as a mandated abuse reporter.
9. May perform other duties as assigned to assure efficiency of operations.

Qualifications Required

Must be at least 18 years of age. High School GED preferred.

Experience working with balers preferred.

Forklift certification (assistance may be provided to obtain certification)

Required Knowledge and Skills

1. Ability to communicate in a positive manner.

2. Knowledge of HOPE and ability to communicate information about HOPE

3. Knowledge and skills of particular area of assignment.

4. Ability to stand at a work station for long periods

5. Ability to lift and move 40 lb. loads

6. Use of hand trucks and hydraulic lifters, forklift

Environmental Conditions

Warehouse production. Constant physical activity, lifting, moving and sorting large loads of materials all day long. May be exposed to dirt and dust

Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??

Visit www.hopeservices.org to find out more about us and the people we serve.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.