RETAIL PRODUCTION COORDINATOR

GLOBAL MERCHANDISING SERVICES INC; West Hollywood (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Global Merchandising Services Inc. in West Hollywood is seeking a detail-oriented Retail Production Coordinator to manage order processing, procurement, and collaboration with AP and Sales to ensure timely fulfillment.

You will enter POs/SOs in Dynamics BC, maintain WIP trackers, coordinate factory components, and support shipping, costing, and documentation through close collaboration with production and logistics teams.

Qualifications

• Bachelor’s degree (preferred) or equivalent work experience.
• 2+ years of data entry, purchasing, or supply chain coordination experience.
• Strong communication and collaboration across teams.
• Analytical problem solving and attention to detail.
• Proficient with Microsoft Office and ERP systems.

Responsibilities

• Enter POs and SOs into ERP and coordinate PO submission with vendors.
• Maintain Production WIP/tracker with essential PO information.
• Ensure timely purchase, logging, and component confirmation at factory level.
• Collaborate to confirm costs, components, and allocations before processing.
• Oversee on-time delivery of production orders, manage pickups and deliveries.
• Prepare shipping docs and coordinate with 3PL as needed.
• Support month-end accounting and supplier payments.
• Develop process improvements and ensure timely shipping records.

Skills

Data entry

Purchasing

Supply chain coordination

MS Office

Microsoft Dynamics

Education

Bachelor’s degree (preferred) or equivalent work experience

Tools

Microsoft Dynamics

Job description

JOB SUMMARY:

The Retail Production Coordinator is responsible for order processing, which involves entering orders into the company's ERP system, procuring the necessary components to fulfill retail orders, collaborating with the AP team, and working with the Retail sales team to ensure prompt and efficient order fulfillment.

ESSENTIAL DUTIES

In a fast-paced and growing environment like ours, priorities and projects often change so this role includes, but is not limited to, the following responsibilities:

Order Processing & Procurement

• Enter purchase orders (POs) and sales orders (SOs) into Microsoft Dynamics Business Central and coordinate purchase order (PO) submission with vendors.
• Maintain and update the Production WIP/tracker with all essential information related to retail purchase orders, and other relevant initiatives.
• Ensure timely and accurate purchase, logging, tracking, and confirmation of order components at the factory level (e.g., hang tags, size strips, price tags).

Pre-Production & Coordination

• Collaborate with the Pre-Production Coordinator to confirm accurate factory costs, components, and allocations before order processing.
• Work closely with the Production Manager and Logistics Specialist to oversee the timely delivery of production orders to customers by managing pickups and deliveries domestically and internationally.
• Prepare shipping documentation, including carton labels and packing lists, and coordinate delivery appointments with third-party logistics providers when needed.

Accounting & Reconciliation

• Support month-end accounting procedures, including PO receipt processing in the Microsoft Dynamics Business Central clearing maintenance repair and operations (MRO) entries, and transferring blanks scraps to designated locations.
• Work with the Accounting Department to facilitate financial transactions, including delivery notes, credit memos, and vendor payments.

Process Optimization & Reporting

• Develop and implement process improvements to enhance efficiency in order processing.
• Ensure accurate documentation and timely submission of shipping records for the Retail Sales team, aiding in invoicing and order fulfillment.

JOB QUALIFICATIONS & SKILLS

• Education: Bachelor’s degree (preferred) or equivalent work experience
• Experience: 2+ years of experience in data entry, purchasing, or supply chain coordination. Must have high level accuracy in data entry.
• Team Player: Strong communication and interpersonal skills, fostering effective collaboration across teams. A keen ability to take direction and a commitment to accuracy will help you excel in this role.
• Critical Problem Solver: Excellent analytical problem-solving and decision-making abilities.
• Technical Skills: Proficiency in Microsoft Office (Excel, Word, Outlook) and Microsoft Dynamics/ Business Central (preferred).
• Time Management: Proven ability to prioritize tasks and meet deadlines in a fast-paced environment with a varied workload.

PHYSICAL REQUIREMENTS

• Ability to sit, stand, and move around the office environment for extended periods.
• Ability to use a computer keyboard and mouse up to 80% of the workday.
• Ability to reach with hands and arms to access files, equipment, and workstations.
• Visual acuity with precise color perception and differentiation is essential for:
  • Reviewing design files and pitch deck materials
  • Analyzing product samples and color variations
  • Ensuring color accuracy across design, production, and retail presentations
• Ability to clearly distinguish between subtle color variations and nuanced design elements
• Ability to view and assess visual materials on digital screens and printed materials
• Ability to lift and/or move up to 25 pounds (for sample management and occasional inventory handling)
• Ability to communicate effectively in person and via phone/video conferencing
• Manual dexterity to operate office equipment, including computers, phones, scanners, and presentation tools

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This job description is not intended to be all-inclusive. Job duties and responsibilities may be added to, modified, or changed at any time with or without notice at the discretion of management.

Global Merchandising Services Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against based on disability. EOE/AA M/F/D/V.