Retail Product Enablement Officer - Midvale (In Office)

Zions Bancorporation; Midvale (UT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Benefits starting day one

12 bank holidays

Profit sharing

401(k) company match

Job summary

Zions Bancorporation is hiring a Retail Product Enablement Officer to drive the successful implementation and ongoing enablement of strategic retail initiatives across its affiliate banks. You will lead planning, develop communications, training tools and resources, and ensure frontline execution aligns with retail strategy.

The role demands collaboration with internal partners, stakeholder coordination, and ongoing evaluation of adoption and impact of programs.

Qualifications

• Requires a Bachelor's Degree and 2–4+ years in business development, retail or banking.
• A combination of education and experience may meet requirements.
• Experience with curriculum design, adult education, training processes and communications.
• Ability to analyze training effectiveness and drive improvement.
• Strong people, problem solving and project management skills.
• Excellent written and verbal communication; proficient PC skills.

Responsibilities

• Lead implementation and enablement strategies for retail products and programs across affiliate banks.
• Monitor milestones, identify risks, and coordinate with stakeholders to stay on track.
• Collaborate with internal partners to implement solutions and remove barriers.
• Develop communications, training tools, and resources for frontline execution.
• Govern internal retail content and campaign materials for accuracy and accessibility.
• Evaluate effectiveness and adoption; identify opportunities for future initiatives.
• Provide strategic guidance on enablement approaches to stakeholders.
• Other duties as assigned

Skills

Curriculum design

Adult education

Training methodology

Project management

Communication

Problem solving

Education

Bachelor's Degree

Tools

Excel

Word

PowerPoint

Access

HTML

Job description

Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

We are seeking a Retail Product Enablement Officer to join our Enterprise Retail Banking team. This role plays a key part in the successful implementation and ongoing enablement of strategic retail initiatives across our affiliate banks.

This is an exciting opportunity for a highly collaborative and execution-focused professional to make a visible impact on how retail strategies are implemented across the organization. From new products and enhancements to campaigns and enterprise programs, you will lead implementation planning and develop communications, training, tools, and resources that connect retail strategy with frontline execution.

Summary:

• Lead implementation and enablement strategies for retail banking products, enhancements, campaigns, programs, and other strategic initiatives across affiliate banks.
• Monitor project milestones and deliverables, identify risks and dependencies, and coordinate with stakeholders to keep initiatives on track.
• Collaborate extensively with internal partners to implement solutions, remove barriers, and ensure seamless execution.
• Develop communications, training, tools, and resources that support consistent execution of retail initiatives across frontline teams.
• Oversee the governance of internal retail resources and content, including campaign materials, banker guides, and the Retail SharePoint site, to ensure information remains accurate, current, consistent, and accessible.
• Evaluate implementation effectiveness, adoption, and ongoing enablement needs, leveraging feedback and business insights to identify opportunities and strengthen future initiatives.
• Provide strategic guidance on implementation and enablement approaches, helping business partners identify opportunities, anticipate frontline impacts, and drive adoption of retail initiatives.
• Other duties as assigned

Qualifications:

• Requires a Bachelor's Degree
• 2-4 + years business development, retail and/or business banking experience, sales, marketing experience, curriculum development and design, training methodology and techniques or other directly related experience.
• A combination of education and experience may meet requirements.
• Working knowledge of curriculum development and design, adult education, training process, principals, oral and written communications.
• Ability to analyze effectiveness of training materials and courses.
• Solid people, problem resolution and project management skills.
• Must have good communication, sound judgment and organizational skills.
• Solid PC software skills (Excel, Word, PowerPoint, Access, HTML, etc).

This Retail Product Enablement Officer position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility

Location:

• This position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at [e-mail] or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.