Retail Print Specialist (Birmingham, AL)

Staples; Birmingham (AL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Weekly pay

401(k) match

Employee discounts

Dental and vision insurance

Paid time off

Job summary

Staples in Birmingham, AL is hiring a Retail Print Specialist. You will greet customers, determine print needs, and provide total print solutions using available equipment. This role includes assisting in-store tasks and guiding customers through self-service options.

The position offers a flexible part-time schedule with benefits and opportunities for growth. Training is provided, with potential for an in-person interview soon after applying.

Qualifications

• Greet customers and respond quickly to needs.
• Ask open-ended questions to understand print requirements.
• Use order intake tools to capture project info and offer solutions.
• Assist customers with self-serve tasks and copies.
• Qualify questions to generate potential leads.
• Flex to perform other duties as assigned.

Responsibilities

• Greet customers as they enter the Print Solutions department.
• Ask open-ended questions to build relationships and understand print needs.
• Use order intake tools to capture project information and offer a total print solution.
• Assist customers with self-service tasks and copy machines/PC rentals.
• Ask qualifying questions during consultation to generate leads.
• Be flexible to perform other duties as assigned (e.g., shipping).

Skills

Customer service

Flexible schedule

Attention to detail

Basic computer skills

Microsoft Word

Collaboration

Conflict management

Integrity

Lifting 10-50 lbs

Teamwork

Tools

Microsoft Word

Job description

Retail Print Specialist (Birmingham, AL) Staples

Address 1905 Edwards Lake Road, Birmingham, AL, 35235, US

Job Type Permanent

Description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position.