Retail Print Sales Specialist

Staples; South Hadley (MA); On-site; USD 20,664,000 - 30,307,000; Part time

Benefits offered by this job

Flexible part time hours

Generous paid time off

Associate discounts

401(k) plan with company match

Dental and vision insurance

Vision insurance

Career growth

Job summary

A leading office supplies retailer is looking for a Retail Print Sales Specialist in South Hadley, MA. The role involves providing exceptional customer service in the Print Solutions department, utilizing print equipment, and assisting customers with various print needs. Applicants should possess a flexible schedule, attention to detail, and basic computer skills. The position offers benefits like flexible hours, discounts, and opportunities for growth in a team-oriented environment.

Qualifications

• Must be able to work a flexible schedule based on the store's needs.
• Ability to manage conflict in a reasonable and cooperative manner.
• Ability to lift and move supplies in the 10–50 pound range.
• Basic computer skills to open, save and send files and use Word.
• Ability to work under pressure in a fast-paced environment.
• Respect for customer and business information; integrity.
• Ability to lift and move supplies 10–50 pounds; stand and walk.

Responsibilities

• Greet customers and respond to their print needs quickly.
• Assist customers with self-service tasks using equipment.
• Use order intake tools to capture project information.
• Assist customers with tasks in the self-service area using copy machines and PC rentals.
• Ask qualifying questions during consultation to generate potential leads.
• Be flexible to perform other duties as assigned (e.g., assist with shipping).

Skills

Attention to detail

Customer service

Basic computer skills

Collaboration

Team collaboration

Conflict resolution

Integrity

Physical stamina

Job description

Retail Print Sales Specialist – Staples

Print Specialists provide exceptional customer service and solutions to customers’ print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team‑oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in‑person interview within minutes.

Benefits

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• Many more benefits
• Compensation based on qualifications and experience

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open‑ended questions to build relationships and understand customers’ copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self‑service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential Skills and Experience

• Able to work a flexible schedule based on the store’s needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high‑paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10–50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.