Retail Print Specialist

Staples, Inc.; Coos Bay (OR); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career growth

Associate discounts

Retail discounts

401(k) match

Dental insurance

Vision insurance

Job summary

Staples, Inc. is hiring a Print Specialist to deliver outstanding customer service in the Print Solutions department. You will greet customers, assess print needs, and present complete print solutions using available equipment.

This role emphasizes collaboration within a fast-paced retail setting and ongoing training. Responsibilities include handling inquiries, capturing project details with order intake tools, and assisting customers in self-service tasks.

Qualifications

• Customer-service oriented and able to greet customers warmly
• Ability to understand customer print needs and offer solutions
• Attention to detail to ensure quality of printed materials
• Basic computer skills to open, save and send files
• Collaborative team player in a fast-paced retail environment
• Flexibility to work a range of shifts as store needs require

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open-ended questions to build relationships and understand customers' copy print needs
• Use order intake tools to capture project information and offer a total print solution
• Assist customers with tasks in the self-service area using copy machines and PC rentals
• Ask qualifying questions during consultations to generate leads and opportunities

Skills

Customer service

Attention to detail

Communication

Basic computer skills

Team collaboration

Flexibility

Tools

Microsoft Word

Order intake tools

PC rentals

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.