Retail Print Specialist

Staples; Yorba Linda (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Flexible part-time hours

Weekly pay

Associate discounts on merchandise

Discounts at retailers/restaurants

401(k) plan with match

Dental and vision insurance

Career growth opportunities

Training provided

Job summary

Staples Print Specialists provide exceptional customer service in the Print Solutions department, producing finished print products with available equipment and assisting customers in a collaborative, team-driven retail environment.

We offer training, flexible part-time hours, weekly pay, associate discounts, and 401(k) matching. This role emphasizes customer interactions, quick responses, and a supportive store culture with opportunities for growth.

Qualifications

• Flexible schedule based on store needs.
• Excellent customer service with ability to build relationships.
• Attention to detail to ensure quality products.
• Basic computer skills including open/save/send files and Word.
• Ability to collaborate in a fast-paced store environment.
• Ability to manage conflicts in a calm, cooperative manner.

Responsibilities

• Greet customers and respond quickly in the Print Solutions area.
• Ask open-ended questions to understand print needs and offer solutions.
• Use order intake tools to capture project details and provide total print solutions
• Assist customers with tasks in the self-service area and PC rentals.
• Ask qualifying questions to generate potential leads.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Customer service

Attention to detail

Basic computer skills

Conflict management

Team collaboration

Physical stamina

Tools

Microsoft Word

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.