Retail Print Solutions Specialist

Staples; Glendale (AZ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part time hours

Paid time off

Weekly pay

Career growth opportunities

Associate discounts on merchandise

Discounts at retailers/restaurants

401(k) plan with company match

Dental and vision insurance

And many more benefits

Compensation based on qualifications

Job summary

Staples is seeking a Print Specialist to deliver exceptional customer service in the Print Solutions department. You will produce professionally finished print products using available equipment and assist customers with their print projects, while promoting a friendly, team-oriented store culture.

Responsibilities include greeting customers, assessing print needs, capturing project details, guiding self-service tasks, and generating potential leads.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Able to work with many customers to provide a total solution.
• Attention to detail and keen eye to notice quality issues.
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs).
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously.

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively.
• Ask open ended questions to build relationships and understand customers copy print needs.
• Use order intake tools to capture project information and offer an appropriate total print solution.
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals.
• Ask qualifying questions during consultation to generate potential leads.
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.).

Skills

Customer service

Attention to detail

Basic computer skills

Microsoft Word

Tools

Microsoft Word

Job description

Staples is seeking a Print Specialist to deliver exceptional customer service in the Print Solutions department. You will produce professionally finished print products using available equipment and assist customers with their print projects, while promoting a friendly, team-oriented store culture.

Responsibilities include greeting customers, assessing print needs, capturing project details, guiding self-service tasks, and generating potential leads.