Retail Print Sales Specialist

Staples; Norwalk (CT); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible part-time hours

Paid time off

Associate discounts

401(k) plan with company match

Dental and vision insurance

Job summary

A leading office supply retailer in Norwalk is seeking a Retail Print Sales Specialist to provide exceptional customer service for print needs. The role involves greeting customers, capturing project information, and assisting in self-service areas. Ideal candidates should be flexible, detail-oriented, and possess basic computer skills. This part-time entry-level position offers various benefits and opportunities for growth.

Qualifications

• Able to work a flexible schedule based on store's needs.
• Attention to detail and keen eye for quality issues.
• Ability to lift and move supplies in 10-50 pound range.

Responsibilities

• Greet customers and respond to their print needs.
• Use order intake tools for project information.
• Assist customers in self-service areas.

Skills

Customer service

Attention to detail

Basic computer skills

Conflict management

Ability to work in a team

Job description

Retail Print Sales Specialist – Staples

Provide exceptional customer service and solutions for customers' print needs. Produce professionally finished products using print and production equipment, while collaborating in a fun, team‑oriented retail culture. Hiring immediately and training in print provided. After applying, you may have the opportunity to schedule an in‑person interview within minutes.

Benefits

• Flexible part‑time hours, generous paid time off, weekly pay, and career growth opportunities
• Associate discounts on in‑store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Key Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open‑ended questions to build relationships and understand customers’ copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self‑service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential Skills & Experience

• Able to work a flexible schedule based on the store’s needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high‑paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10–50 pound range, stand and walk continuously

Job Details

• Seniority level: Entry level
• Employment type: Part‑time
• Job function: Sales and Business Development
• Industry: Retail Office Equipment

Staples does not sponsor applicants for work visas for this position.