Retail Print Sales Specialist

Staples; Allentown (Lehigh County); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Generous paid time off

401(k) plan with company match

Associate discounts

Flexible hours

Job summary

A leading retail company in Allentown is seeking a Retail Print Sales Specialist. This entry-level role focuses on providing exceptional customer service and total print solutions. We offer flexible part-time hours, generous paid time off, and various benefits. Candidates must have a collaborative mindset and basic computer skills to assist customers effectively.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Ability to act with honesty and integrity regarding customer and business information.

Responsibilities

• Greet customers and respond quickly to inquiries.
• Assist customers with self-service tasks in the print area.
• Generate potential leads through consultation.

Skills

Customer service skills

Attention to detail

Basic computer skills

Ability to manage conflict

Collaborative mindset

Tools

Microsoft Word

Job description

Retail Print Sales Specialist role at Staples

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment, and you will be collaborative and inclusive in helping our customers while being part of a fun, team‑oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in‑person interview within minutes.

Benefits

• Flexible part‑time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in‑store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open‑ended questions to build relationships and understand customers' copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self‑service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high‑paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10–50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Seniority Level

• Entry level

Employment Type

• Part‑time

Job Function

• Sales and Business Development

Industries

• Retail Office Equipment