Retail Print Sales Specialist

Staples Stores; Beckley (WV); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Retail Print Sales Specialist to enhance customer experiences in their print solutions department. This part-time role emphasizes exceptional customer service and collaboration in a dynamic retail environment. You will engage with customers, understand their print needs, and provide tailored solutions using state-of-the-art print equipment. The company offers flexible hours, generous paid time off, and various employee discounts, making it an attractive opportunity for those looking to grow in the retail sector. Join a fun, team-oriented culture where your contributions directly impact customer satisfaction and store success.

Benefits

Flexible part-time hours

Generous paid time off

Weekly pay

Career growth opportunities

Associate discounts

401(k) plan with company match

Dental and vision insurance

Qualifications

• Ability to provide total solutions for customers' print needs.
• Strong attention to detail and quality assurance.

Responsibilities

• Greet customers and respond to their print needs promptly.
• Assist customers with self-service tasks and provide solutions.
• Capture project information using order intake tools.

Skills

Customer Service

Attention to Detail

Basic Computer Skills

Collaboration

Conflict Management

Education

High School Diploma

Tools

Microsoft Word

Job description

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Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks:

• Flexible part-time hours, generous paid time off, weekly pay, and career growth opportunities
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open-ended questions to build relationships and understand customers' copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save, and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand, and walk continuously

Additional Information

• Staples does not sponsor applicants for work visas for this position.
• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail Office Equipment