Retail Platform Software Support Engineer

Apple; Austin (TX); On-site; USD 147,400 - 220,900; Full time

Benefits offered by this job

Comprehensive medical coverage

Employee stock programs

Tuition reimbursement

Discounted products and services

Job summary

A leading technology company is looking for a hardworking support engineer to join their distributed team. The role involves providing technical support for their eCommerce platform and requires strong problem-solving skills. Candidates should have 3+ years in software engineering or application support, with knowledge in Java, PL/SQL, and cloud infrastructure. The position promises competitive base pay between $147,400 and $220,900, along with comprehensive medical and retirement benefits.

Qualifications

• 3+ years of software engineering or application support experience in a large-scale environment.
• Proven coding experience in Java, Scala, or related frameworks.
• Strong knowledge of PL/SQL and cloud infrastructure.

Responsibilities

• Partner with engineering teams to prioritize and fix production defects.
• Support ongoing incident mitigation by working non-standard hours.
• Conduct root cause analysis for incidents and log defects.

Skills

Java

Scala

PL/SQL

Problem-solving

Communication skills

Education

BS degree in CS or related field

Tools

AWS

Splunk

Job description

A leading technology company is looking for a hardworking support engineer to join their distributed team. The role involves providing technical support for their eCommerce platform and requires strong problem-solving skills. Candidates should have 3+ years in software engineering or application support, with knowledge in Java, PL/SQL, and cloud infrastructure. The position promises competitive base pay between $147,400 and $220,900, along with comprehensive medical and retirement benefits.