Retail Pharmacy Technician - Nicholson Tower Pharmacy (M-F Days Only)

OU Health; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

401(k)

Medical and dental plans

Job summary

OU Health in Oklahoma City is seeking a Retail Pharmacy Technician I for Nicholson Tower Pharmacy (M-F Days Only). This entry-level role will perform routine pharmacy tasks under supervision to learn workflows and support patient care in the outpatient setting.

Responsibilities include data entry, dispensing under pharmacist verification, inventory, billing support, and maintaining a clean, compliant work area.

Qualifications

• High school diploma or GED required.
• No experience required.
• Active Oklahoma Pharmacy Technician permit or ability to obtain within 90 days of employment.

Responsibilities

• Data entry, third-party adjudication, maintaining patient profiles, filing prescription documents, and answering phones.
• Fulfills prescription orders by retrieving medications and labeling for pharmacist verification.
• Participates in inventory control, stocking, and purchase order preparation.
• Assists with accounting and billing tasks including third-party billing and recordkeeping.
• Maintains a clean, organized pharmacy environment and reports safety concerns.
• Stores and preserves refrigerated medications, vaccines, serums, and other deteriorating items.
• Assists with 340B concepts and MTM documentation as directed by seniors.
• Completes annual skills assessments and participates in ongoing training.

Skills

Cash handling

Computer skills

Attention to detail

Communication skills

Reading & following instructions

Microsoft Office

Customer service

Teamwork

Education

High school diploma or GED

Job description

Position Title:Retail Pharmacy Technician - Nicholson Tower Pharmacy (M-F Days Only)

Department:NIC Retail Pharmacy

Job Description:

General Description

The Outpatient Pharmacy Technician I is an entry-level role responsible for performing routine, foundational tasks involved in the preparation and distribution of medications under direct supervision of a licensed pharmacist. This role focuses on developing core technical skills, learning pharmacy workflows, and supporting patient care activities in the outpatient pharmacy setting.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.

• Performs clerical tasks such as data entry, third-party adjudication, maintaining patient profiles, filing prescription documents, and answering phones.
• Develops basic familiarity with copay assistance and grant funding options to support patient drug affordability.
• Fulfills prescription orders by retrieving medications and accurately labeling and dispensing the correct amount for pharmacist verification.
• Participates in inventory control activities including monitoring, dating, invoicing, stocking the pharmacy, and assisting with preparation of purchase orders.
• Assists with accounting and billing-related tasks such as basic recordkeeping, accounts receivable support, third-party billing, and posting under supervision.
• Helps maintain a clean, organized, and orderly pharmacy environment.
• Promptly reports safety concerns, discrepancies, or medication errors to a supervising pharmacist or manager.
• Stores and preserves biologicals, vaccines, serums, and other medications subject to deterioration, using proper refrigeration and storage techniques.
• Demonstrates beginning competence in addressing third-party claim rejections and initiating prior authorizations with guidance from senior technicians or pharmacists.
• Develops familiarity with OUH's patient assistance programs and traditional copay assistance workflows.
• Demonstrates exposure to basic 340B concepts and processes.
• Assists with medication therapy management (MTM) documentation or workflows as directed.
• Completes annual skills assessments and competency validations under supervision.
• Actively participates in training, seeks feedback, and focuses on developing foundational technical and customer service skills.
• Identifies basic workflow concerns and escalates them to senior technicians or leadership for guidance.
• Performs duties according to established procedures and escalates questions or uncertainties appropriately.

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

Education: High school diploma or GED required.

Experience: No experience required.

License(s)/Certification(s)/Registration(s) Required: Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy or ability to achieve permit within 90 days of employment.

Knowledge, Skills and Abilities

• Basic cash handling skills.
• Fundamental computer and math skills.
• Attention to detail to ensure accuracy of data and information.
• Ability to communicate effectively, both verbally and in writing.
• Ability to read, comprehend, and follow written instructions and procedures.
• Basic proficiency with Microsoft Office applications.
• Customer service-oriented mindset.
• Ability to establish and maintain effective working relationships with pharmacy staff and healthcare team members.

This is a Safety Sensitive position under 63 0.S. 427.8 and is subject to a zero-tolerance drug and alcohol standard in compliance with Oklahoma law.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.