Retail Pharmacy Technician - Nicholson Tower Pharmacy

OUH Specialty Pharmacy; United States; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

PTO

401(k)

Medical and dental plans

Job summary

OU Health in the United States is seeking an entry-level Retail Pharmacy Technician to assist with dispensing medications under pharmacist supervision. You will perform essential clerical tasks, support patient care workflows, and learn pharmacy operations in the Nicholson Tower Pharmacy.

You will develop core technical skills, participate in inventory, billing support, and MTM documentation as directed, while maintaining accuracy and customer service focus in a fast-paced outpatient setting.

Qualifications

• High school diploma or GED required.
• No experience required.
• Active Pharmacy Technician permit by Oklahoma State Board within 90 days of employment.

Responsibilities

• Data entry, third-party adjudication, patient profiles, filing prescriptions, answering phones.
• Learn copay assistance and grant funding options for patient drug affordability.
• Fulfills prescription orders under pharmacist verification; label and dispense accurately.

Skills

Cash handling

Computer skills

Attention to detail

Communication skills

Reading instructions

Education

High school diploma or GED

Job description

Position Title and Department

Retail Pharmacy Technician - Nicholson Tower Pharmacy Department: NIC Retail Pharmacy

Job Description

General Description:

The Outpatient Pharmacy Technician I is an entry-level role responsible for performing routine, foundational tasks involved in the preparation and distribution of medications under direct supervision of a licensed pharmacist. This role focuses on developing core technical skills, learning pharmacy workflows, and supporting patient care activities in the outpatient pharmacy setting.

Essential Responsibilities

• Perform clerical tasks such as data entry, third-party adjudication, maintaining patient profiles, filing prescription documents, and answering phones.
• Develop basic familiarity with copay assistance and grant funding options to support patient drug affordability.
• Fulfills prescription orders by retrieving medications and accurately labeling and dispensing the correct amount for pharmacist verification.
• Participates in inventory control activities including monitoring, dating, invoicing, stocking the pharmacy, and assisting with preparation of purchase orders.
• Assists with accounting and billing-related tasks such as basic recordkeeping, accounts receivable support, third-party billing, and posting under supervision.
• Helps maintain a clean, organized, and orderly pharmacy environment.
• Promptly reports safety concerns, discrepancies, or medication errors to a supervising pharmacist or manager.
• Stores and preserves biologicals, vaccines, serums, and other medications subject to deterioration, using proper refrigeration and storage techniques.
• Demonstrates beginning competence in addressing third-party claim rejections and initiating prior authorizations with guidance from senior technicians or pharmacists.
• Develops familiarity with OUH’s patient assistance programs and traditional copay assistance workflows.
• Demonstrates exposure to basic 340B concepts and processes.
• Assists with medication therapy management (MTM) documentation or workflows as directed.
• Completes annual skills assessments and competency validations under supervision.
• Actively participates in training, seeks feedback, and focuses on developing foundational technical and customer service skills.
• Identifies basic workflow concerns and escalates them to senior technicians or leadership for guidance.
• Performs duties according to established procedures and escalates questions or uncertainties appropriately.

General Responsibilities

Performs other duties as assigned.

Minimum Qualifications

• Education: High school diploma or GED required.
• Experience: No experience required.
• License(s)/Certification(s)/Registration(s) Required: Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy or ability to achieve permit within 90 days of employment.

Knowledge, Skills and Abilities

• Basic cash handling skills.
• Fundamental computer and math skills.
• Attention to detail to ensure accuracy of data and information.
• Ability to communicate effectively, both verbally and in writing.
• Ability to read, comprehend, and follow written instructions and procedures.
• Basic proficiency with Microsoft Office applications.
• Customer service–oriented mindset.
• Ability to establish and maintain effective working relationships with pharmacy staff and healthcare team members.

This is a Safety Sensitive position under 63 0.S. 427.8 and is subject to a zero-tolerance drug and alcohol standard in compliance with Oklahoma law.

Company Culture

OU Health is an equal opportunity employer.

• We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community.

Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & WorldReport in its 2020-21 rankings. OU Health also was ranked by U.S. News & WorldReport as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure.

OU Health’s mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to your community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions.

Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.