Retail Pharmacy Technician - Nicholson Tower Pharmacy

OU Health; Oklahoma City (OK); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO

401(k)

Medical plan

Dental plan

Job summary

OU Health is hiring an entry-level Outpatient Pharmacy Technician I for Nicholson Tower Pharmacy. The role involves data entry, dispensing under supervision, inventory support, and patient care activities in an outpatient setting.

Minimum qualifications include a high school diploma or GED, no prior experience required, and the ability to obtain an Oklahoma Pharmacy Technician permit within 90 days. Safety-sensitive with comprehensive benefits offered.

Qualifications

• High school diploma or GED required.
• No prior experience required.
• Ability to obtain Oklahoma Pharmacy Technician permit within 90 days.

Responsibilities

• Performs data entry, third-party adjudication, and maintains patient profiles.
• Fulfills prescription orders by labeling and dispensing under pharmacist supervision.
• Assists with inventory control, stocking, and purchase orders.
• Supports billing, records, and receivables under supervision.
• Maintains clean, organized pharmacy environment and reports issues.
• Stores medications properly and assists with MTM documentation as directed.

Skills

Cash handling

Computer literacy

Attention to detail

Effective communication

Reading instructions

Microsoft Office

Customer service

Team collaboration

Education

High school diploma

Tools

Microsoft Office

Job description

Position Title: Retail Pharmacy Technician - Nicholson Tower Pharmacy

Department: NIC Retail Pharmacy

Job Description

General Description

The Outpatient Pharmacy Technician I is an entry-level role responsible for performing routine, foundational tasks involved in the preparation and distribution of medications under direct supervision of a licensed pharmacist. This role focuses on developing core technical skills, learning pharmacy workflows, and supporting patient care activities in the outpatient pharmacy setting.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.

• Performs clerical tasks such as data entry, third-party adjudication, maintaining patient profiles, filing prescription documents, and answering phones.
• Develops basic familiarity with copay assistance and grant funding options to support patient drug affordability.
• Fulfills prescription orders by retrieving medications and accurately labeling and dispensing the correct amount for pharmacist verification.
• Participates in inventory control activities including monitoring, dating, invoicing, stocking the pharmacy, and assisting with preparation of purchase orders.
• Assists with accounting and billing-related tasks such as basic recordkeeping, accounts receivable support, third-party billing, and posting under supervision.
• Helps maintain a clean, organized, and orderly pharmacy environment.
• Promptly reports safety concerns, discrepancies, or medication errors to a supervising pharmacist or manager.
• Stores and preserves biologicals, vaccines, serums, and other medications subject to deterioration, using proper refrigeration and storage techniques.
• Demonstrates beginning competence in addressing third-party claim rejections and initiating prior authorizations with guidance from senior technicians or pharmacists.
• Develops familiarity with OUH's patient assistance programs and traditional copay assistance workflows.
• Demonstrates exposure to basic 340B concepts and processes.
• Assists with medication therapy management (MTM) documentation or workflows as directed.
• Completes annual skills assessments and competency validations under supervision.
• Actively participates in training, seeks feedback, and focuses on developing foundational technical and customer service skills.
• Identifies basic workflow concerns and escalates them to senior technicians or leadership for guidance.
• Performs duties according to established procedures and escalates questions or uncertainties appropriately.

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

Education: High school diploma or GED required.

Experience: No experience required.

License(s)/Certification(s)/Registration(s) Required: Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy or ability to achieve permit within 90 days of employment.

Knowledge, Skills and Abilities

• Basic cash handling skills.
• Fundamental computer and math skills.
• Attention to detail to ensure accuracy of data and information.
• Ability to communicate effectively, both verbally and in writing.
• Ability to read, comprehend, and follow written instructions and procedures.
• Basic proficiency with Microsoft Office applications.
• Customer service-oriented mindset.
• Ability to establish and maintain effective working relationships with pharmacy staff and healthcare team members.

This is a Safety Sensitive position under 63 0.S. 427.8 and is subject to a zero-tolerance drug and alcohol standard in compliance with Oklahoma law.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.