Retail Pharmacy Technician (Full Time, Various Shifts)

Advocate Aurora Health; Oconomowoc (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a full-time Pharmacy Technician in Oconomowoc, WI. The role involves customer service, medication dispensing, and insurance processing. Candidates should be high school graduates with strong math skills and a commitment to patient care. Certification is required within two years.

Benefits

Paid Time Off programs

Health and welfare benefits

Flexible Spending Accounts

Educational Assistance Program

Qualifications

• Pharmacy Technician certification (CPhT or ExCPT) to be obtained within 2 years.
• Registered as a Pharmacy Technician in WI or IL as applicable.

Responsibilities

• Servicing pharmacy customers and data entry for record keeping.
• Dispensing and delivery of medications.
• Insurance and third-party billing functions.

Skills

Good Mathematic skills

Attention to details

Good customer service

Communication

Organization

Problem resolution

Process development

Basic computer skills

Education

High School Graduate

Job description

Department:

38590 API Oconomowoc: Store 1135 - Retail Pharmacy

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

Full-time including 1 weekend per month on average. We are open from 8 am to 8 pm during the week and have opening, mid and closing shifts during those hours. Weekend hours are 8-4 pm.

Major Responsibilities:

• Develops competency in servicing pharmacy customers including obtaining and recording initial demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering.
• Develops competence in dispensing and delivery of medications. This includes developing competence in the department’s us of information systems, technology, and automation use for dispensing, storage of medications and clerical duties.
• Develop competence in insurance and third party billing functions including: data entry of customer demographics and third-party information, obtaining prior authorizations from appropriate third-party carriers, maintaining files of prior authorization, investigating and correcting errors in submission to third parties and handling private insurance, workers compensation, and third-party insurance coverage and prescription-related issues.
• Develops competence in clinical support needs such as but not limited to DIR fees.
• If applicable per assigned work location and workflow scope, will promote the sale of and assist customers in the appropriate selection and fitting of diabetic footwear, submit insurance billing (Medicare, Medicaid, and commercial), as well as maintain documentation records.
• If applicable, float technician develops competency in pharmacy workflow across multiple Aurora Pharmacy locations.
• Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements of pharmacy practice.
• Complies with legal, regulatory, accreditation standards. This includes (but is not limited to) controlled substance procedures and USP requirements.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board needs to be obtained within 2 years, or
• Pharmacy Technician Certified (ExCPT) issued by the National Healthcareer Association needs to be obtained within 2 years.
• If working in WI: Registered as a Pharmacy Technician through Wisconsin Department of Safety and Professional Services, application must be submitted prior to start date.
• If working in IL: Registered as a Pharmacy Technician through Illinois Department of Financial and Professional Regulation, application must be submitted prior to start date with license obtained within 60 days of date of submission.

Education Required:

• High School Graduate.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Good Mathematic skills
• Attention to details
• Good customer service, communication, organization, problem resolution and process development skills
• Basic computer skills
• If applicable per assigned work location and workflow scope, diabetic shoe fitting certification is required and will be obtained through on the job training.
• Life support training courses may be required dependent on department discretion.

Physical Requirements and Working Conditions:

• Ability to stand for long periods of time.
• Ability to walk, lift, squat, bend, twist, crawl, kneel, climb and reach about shoulders throughout the work day.
• Lifts, carries and/or pushes/pulls various items (bags, boxes, carts, etc.) while utilizing proper technique.
• Ability to deliver medications to via patient preferred mode (bedside, curbside, etc)
• Flexibility to travel amongst Aurora Pharmacy locations
• Must be able to:
• lift up to 35 lbs from floor to chest-level.
• lift and carry up to 35 lbs at waist height a reasonable distance.
• Must be able to:
• push/pull with 30 lbs of force.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$21.45 - $32.20

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.