Retail Pharmacy Tech

Trinity Health; Dubuque (IA); On-site; USD 16,000 - 23,000; Part time

Job summary

MercyOne Health System seeks a part-time Retail Pharmacy Tech to support pharmacists in patient care. You will greet patients, process prescriptions, manage inventory, and handle cash and clerical duties with accuracy.

Responsibilities include using dispensing software, contacting prescribers for authorizations, and maintaining compliance with Iowa regulations. Competitive benefits apply within MercyOne’s system.

Qualifications

• Must be 18 years of age or older.
• Registration with Iowa Board of Pharmacy within 30 days of employment.
• Certification as a Pharmacy Technician within one year of employment.

Responsibilities

• Greet and assist patients/customers in person and on the phone in a professional manner.
• Communicate effectively with colleagues and customers.
• Represent MercyOne Retail Pharmacies in a courteous, friendly manner.
• Operate cash register accurately.
• Assist with inventory control: ordering, receiving, stocking, returning, and checking stock, including outdated drugs.
• Input patient and third-party information in dispensing software and process prescriptions with pharmacist involvement.
• Package and label prescriptions for final verification by the pharmacist.
• Contact prescribers for refill authorizations and resolve third-party payment issues.
• Participate in quality, safety, and problem-solving activities with pharmacy staff.

Skills

Customer service

Communication

Cash handling

Inventory management

Pharmacy software

Prescription processing

Quality and safety

Problem solving

Education

Pharmacy Technician Certification

Registration with Iowa Board of Pharmacy

Tools

Pharmacy dispensing software

Job description

Employment Type:Part timeShift:Rotating ShiftDescription:At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Join the MercyOne Family! We are looking to hire a Retail Pharmacy Tech!

As a Retail Pharmacy Tech at MercyOne, you will assist in the technical functions of the practice of pharmacy, enabling the pharmacist to provide pharmaceutical care to the patient.

• Greet andassistpatients/customers in person and on the phone in a professional and confidential manner

• Communicate effectively with colleagues and customers alike, being a good listener and adjusting style as needed
• RepresentMercyOne Retail Pharmacies in a courteous, friendly, and caring manner

• Perform duties with flexibility, adapting to changing schedules and needs of the customers, prioritizing workload accordingly

• Operate cash register accurately, including cash, credit card, in store charges and payments on account

• Assistwith all aspects of inventory control: ordering, receiving, stocking, returning, andadditionaldrug inventory control duties, including checking pharmacy stock shelves for outdated drugs

• Ensure that pharmacists are providing all patient counseling, consultation, and any other activities that involve professional judgment

• File prescriptions or other paperwork, stocks bottles and vials and performs other clerical duties as necessary or requested

• Collectaccuratepatient demographic, allergy and medication data from patients and caregivers

• Utilize pharmacy dispensing software to accurately input patient and third-party information, and process new and refill prescriptions following safety procedures toensure pharmacist involvement in any process that would involve professional judgment

• Package and label prescriptions for final verification of pharmacist in an organized and highlyaccuratemanner

• Contact prescribers to obtain prescription refill authorization

• Accept prescription refill authorizations communicated to the pharmacy by a prescriber or the prescriber's representative - at the discretion of the supervising pharmacist, and after receivingappropriate training, may accept new prescription drug orders or medication orders communicated to the pharmacy by a prescriber or theprescriber's agent

• Perform drug compounding processes for nonsterile compounding as provided by Iowa Pharmacy Law afterappropriate training

• Contact 3rdparty payers or physician offices asappropriate toresolve third party prescription payment issues (including prior authorization, step therapy, processing questionsetc)

• Activelyparticipatein quality, safety, and problem-solving activities with other pharmacy staff and hospital/clinic departments

Schedule

• 20 hours a week

General Requirements

• Must be 18 years of age or older

• Registration with Iowa Board of Pharmacy within30 daysof employment

• Certification as a Pharmacy Technician within one year of employment

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.