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Southern Humboldt Community Healthcare District in California is seeking a detail-oriented pharmacy assistant to support daily operations in the prescription department. You will enter orders, process refills, and ensure accurate data entry while maintaining safety and privacy standards.
Responsibilities include assisting customers in locating non-prescription items, handling cash transactions, and referring complex questions to the pharmacist for counsel.
Description
1. Receive prescription orders via fax, electronic transmission, or paper.
2. Read, interpret, and data-enter prescription orders.
3. Process refill requests when requested by patients or providers.
4. Adhere to safety and privacy practices in order to ensure quality care for patients.
5. May place drugs into stock, but may not count, fill, or otherwise remove prescription drugs from stock.
6. Provide customer service in-person and via phone calls in a respectful and courteous manner.
7. Triage requests and prioritize them
8. Ensure non-prescription stock is neat, in date, and stocked to meet the public’s needs.
9. Assist patients in finding non-prescription medications and selling both prescription on non-prescription medications to patients.
10. Refer patients to the pharmacist for consultation in accordance with pharmacy regulations.
Global and cultural awareness
Cooperation - Teamwork
Strong Interpersonal communication skills
Basic math knowledge
High School Diploma or GED.
1-3 years customer service experience preferred. Basic computer skills, typing 35+wpm, Microsoft Word, and Excel knowledge preferred. Pharmacy experience preferred. Cash-handling experience preferred.