Retail Pharmacy Clerk - Part-Time

Fortuna Chamber; California; On-site; USD 25,000 - 30,000; Full time

Job summary

Fortuna Chamber in California is seeking a detail-oriented pharmacy support associate to handle prescription orders and assist patients with courtesy and compliance.

You will read, interpret, and data-enter orders, process refills, keep non-prescription stock neat and in date, and refer patients to the pharmacist as required.

Strong teamwork, basic math, and computer skills (Word/Excel) are essential to deliver accurate, confidential service in a fast-paced environment.

Qualifications

• Global awareness and respectful customer interactions.
• Strong teamwork and cooperation in a pharmacy environment.
• Solid communication skills for patients and staff.
• Basic math skills for daily cash handling and dosing calculations.

Responsibilities

• Receive prescription orders via fax, electronic transmission, or paper.
• Read, interpret, and data-enter prescription orders.
• Process refill requests when requested by patients or providers.
• Adhere to safety and privacy practices to ensure quality care.
• May place drugs into stock, but cannot count, fill, or remove prescription drugs.
• Provide customer service in-person and by phone in a respectful manner.
• Triage requests and prioritize them.
• Ensure non-prescription stock is neat, in date, and stocked to meet the public’s needs.
• Assist patients in finding non-prescription medications and selling both prescription and non-prescription medications to patients.
• Refer patients to the pharmacist for consultation per pharmacy regulations.

Skills

Global awareness

Cooperation

Interpersonal communication

Basic math

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Job description

Description

Essential Functions

1. Receive prescription orders via fax, electronic transmission, or paper.

2. Read, interpret, and data-enter prescription orders.

3. Process refill requests when requested by patients or providers.

4. Adhere to safety and privacy practices in order to ensure quality care for patients.

5. May place drugs into stock, but may not count, fill, or otherwise remove prescription drugs from stock.

6. Provide customer service in-person and via phone calls in a respectful and courteous manner.

7. Triage requests and prioritize them

8. Ensure non-prescription stock is neat, in date, and stocked to meet the public’s needs.

9. Assist patients in finding non-prescription medications and selling both prescription on non-prescription medications to patients.

10. Refer patients to the pharmacist for consultation in accordance with pharmacy regulations.

Core Competencies

Global and cultural awareness

Cooperation - Teamwork

Strong Interpersonal communication skills

Basic math knowledge

Requirements

Required Education and Experience

High School Diploma or GED.

Preferred Education and Experience

1-3 years customer service experience preferred. Basic computer skills, typing 35+wpm, Microsoft Word, and Excel knowledge preferred. Pharmacy experience preferred. Cash-handling experience preferred.