Retail Pet Store Associate

Pet Supplies Plus; Royse City (TX); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Promotion-from-within culture

Job summary

Pet Supplies Plus in Royse City, Texas, is hiring a Retail Pet Store Associate. This role involves providing excellent customer service and making product recommendations based on pet needs. Candidates should be comfortable working in a fast-paced environment and have strong communication skills.

The role also includes stocking shelves, operating the POS system, and assisting pet parents with various needs. If you enjoy working with pets and helping people, this is the perfect opportunity!

Qualifications

• Strong customer service and communication skills.
• Experience working in a fast-paced retail environment.
• Willingness to learn about pet nutrition, products, and care.

Responsibilities

• Greet neighbors with a friendly attitude.
• Make thoughtful product recommendations.
• Operate POS system and process transactions.
• Stock shelves and manage inventory.

Skills

Customer service skills

Communication skills

Team-oriented mindset

Ability to lift heavy bags

Job description

Retail Pet Store Associate - Customer Service and Pet Care (Team Member)

Benefits

• Promote from within culture
• Employee discounts
• Flexible schedule
• Opportunity for advancement

Benefits & Perks

• Flexible scheduling
• Employee discounts (your pets are about to get spoiled)
• Pay increases and pet care training programs
• Promotion-from-within culture

Safety & Support

• Safety-first environment for pets and team members
• Team-based environment where everyone supports each other
• Ongoing training to build product knowledge and pet care confidence

What You’ll Do

• Greet neighbors with a friendly, pawsitively passionate attitude
• Help a new puppy parent pick the right food—or help a regular find exactly what they always forget the name of
• Make thoughtful product recommendations based on each pet’s needs
• Operate the POS system, process transactions, and handle returns
• Promote store specials, loyalty programs, and current offers
• Stock shelves, manage inventory, and keep displays organized
• Lift and stock bags of pet food and supplies (yes, some of them are heavy)
• Assist pet parents with self-wash stations and explain the process
• Restock bathing supplies and keep the store clean and welcoming
• Provide occasional services like walk-in nail trims (training provided)

What You Bring

• Strong customer service and communication skills
• Comfortable working in a fast-paced retail environment, especially on weekends
• Willingness to learn about pet nutrition, products, and care
• Reliable, team-oriented mindset
• Ability to lift, stock, and stay on your feet for extended periods
• Availability for evenings, weekends, and holidays

What Makes You Stand Out

• Experience in retail, customer service, or pet care
• Confidence talking with customers and making recommendations
• A genuine interest in animals (bonus if you already have strong opinions about dog food)
• Ability to stay organized and handle multiple tasks at once

Grow With Us

This role is an opportunity to build real knowledge in pet care, develop customer service skills, and grow into leadership or specialized roles within the store. If you enjoy helping people, working with pets, and being part of a friendly, neighborhood-focused team, we’d love to meet you!

This location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each PSP franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a PSP franchised business, your sole and exclusive employer is the local franchise business that hired you, not PSP Franchise Operations. PSP Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.