Retail Pet Store Associate

Pet Supplies Plus 4074; Ashtabula (OH); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Promote from within culture

Training & development

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

Pet Supplies Plus 4074 in Ashtabula is looking for a Retail Pet Store Associate to provide exceptional customer service and support to pet parents. You will help customers find the right products for their pets and ensure a friendly atmosphere in the store.

This role offers flexible scheduling and opportunities for growth. Ideal candidates will have strong communication skills and a genuine interest in animals. Be part of a team that puts pets and their needs first!

Qualifications

• Strong customer service and communication skills.
• Comfortable working in a fast-paced retail environment.
• Willingness to learn about pet nutrition and care.

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude.
• Operate the POS system and process transactions.
• Help pet parents find appropriate products for their pets.

Skills

Customer service skills

Communication skills

Ability to work in a fast-paced environment

Job description

Pet Supplies Plus Retail Pet Store Associate – Customer Service and Pet Care (Team Member)

Flexible Scheduling | Growth Opportunities

At Pet Supplies Plus, pets aren’t just pets—they’re family. And helping pet parents take great care of them? That’s kind of our thing.

If you’re the type of person who notices when a dog needs a better food option—or just enjoys helping your neighbors and their pets—you might fit right in here!

Benefits & Perks

• Promote from within culture
• Training & development
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Pay increases and pet care training programs

Safety & Support

• Safety-first environment for pets and team members
• Team-based environment where everyone supports each other
• Ongoing training to build product knowledge and pet care confidence

What You’ll Do

• Greet neighbors with a friendly, pawsitively passionate attitude
• Help a new puppy parent pick the right food—or help a regular find exactly what they always forget the name of
• Make thoughtful product recommendations based on each pet’s needs
• Operate the POS system, process transactions, and handle returns
• Promote store specials, loyalty programs, and current offers
• Stock shelves, manage inventory, and keep displays organized
• Lift and stock bags of pet food and supplies (yes, some of them are heavy)
• Assist pet parents with self-wash stations and explain the process
• Restock bathing supplies and keep the store clean and welcoming
• Provide occasional services like walk‑in nail trims (training provided)

What You Bring

• Strong customer service and communication skills
• Comfortable working in a fast‑paced retail environment, especially on weekends
• Willingness to learn about pet nutrition, products, and care
• Reliable, team‑oriented mindset
• Ability to lift, stock, and stay on your feet for extended periods
• Availability for evenings, weekends, and holidays

What Makes You Stand Out

• Experience in retail, customer service, or pet care
• Confidence talking with customers and making recommendations
• A genuine interest in animals (bonus if you already have strong opinions about dog food)
• Ability to stay organized and handle multiple tasks at once

Grow With Us

This role is an opportunity to build real knowledge in pet care, develop customer service skills, and grow into leadership or specialized roles within the store. If you enjoy helping people, working with pets, and being part of a friendly, neighborhood‑focused team, we’d love to meet you.