Retail Personal Banker II: Growth & Training Program

Fifth Third Bank; Knoxville (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

Fifth Third Bank in Knoxville, TN is hiring for a Retail Personal Banker II after a 4–8 week onboarding with rotations in Operations and Sales & Service. You will pursue a certification to advance within the Retail Personal Banker family, focusing on deposits, loans, and fee-based services while delivering excellent customer care.

Reach out to customers via consultative selling, build relationships with partners, and strive to exceed revenue and service goals in a dynamic banking environment.

Qualifications

• College degree or work experience with transferable skills.
• Experience in financial services is preferred.
• Ability to develop comfort with sales activities to acquire customers.

Responsibilities

• Use consultative sales process and needs assessment to identify financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Reach out to customers using marketing tools and set appointments.
• Cross-sell to existing customers and engage in outside sales activities.
• Develop relationships with business partners to provide integrated solutions.
• Meet/exceed customer experience and production goals.

Skills

Sales experience

Financial needs assessment

Customer service

Communication skills

S.A.F.E. Act knowledge

Education

College degree or equivalent

Job description

Fifth Third Bank in Knoxville, TN is hiring for a Retail Personal Banker II after a 4–8 week onboarding with rotations in Operations and Sales & Service. You will pursue a certification to advance within the Retail Personal Banker family, focusing on deposits, loans, and fee-based services while delivering excellent customer care.

Reach out to customers via consultative selling, build relationships with partners, and strive to exceed revenue and service goals in a dynamic banking environment.