Retail Personal Banker I — Training & Growth Path

Fifth Third Bank

Nashville (TN)

On-site

USD 40,000 - 45,000

Full time

5 days ago

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Job summary

Fifth Third Bank is seeking candidates for a Retail Personal Banker I program in Nashville. Selected individuals will complete a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in certification to join the Retail Personal Banker family.

The role emphasizes consultative selling, new customer acquisition, and deepening relationships through various channels. The position involves processing teller transactions, working as part of the platform staff, and traveling

Qualifications

Ability to use consultative sales processes to identify customer needs.
Demonstrated comfort with sales activities to acquire new customers.
Ability to analyze basic credit and financial information.
Professional representation of the bank in appearance and communication.
Understanding of Retail policies and procedures to make sound decisions.

Responsibilities

Use consultative sales to build customer profiles and identify financial needs.
Maintain knowledge of Retail products and recommend solutions.
Proactively reach out to customers and schedule financial reviews.
Cross-sell to existing customers and engage in outside sales activities.
Coordinate with partners (Mortgage, Small Business, etc.) for holistic solutions.
Meet or exceed customer experience and revenue goals.