Retail Parts ProStore 9327

Advance Auto Parts; Land O' Lakes (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading auto parts retailer is seeking a Retail Parts Pro in Land O' Lakes, Florida, who possesses deep automotive knowledge and excellent customer service skills. Responsibilities include managing DIY services, achieving sales goals, and ensuring store standards. The ideal candidate has 3-5 years of experience and strong communication skills. ASE certification preferred but not required. This full-time position offers career growth potential.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.
• Speak and write English (Spanish a plus); effective communication.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal/store sales goals.
• Manage DIY services including battery installation.
• Ensure high standards of customer service.
• Key holder responsibilities.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems

Automotive system knowledge

Operating POS systems

Testing and diagnostic equipment skills

Advanced selling skills for DIY

Education

Valid driver’s license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Retail Parts Pro is a professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It involves advanced identification, troubleshooting and project assistance for DIY customers, sourcing parts from special order, FDO, second source, etc., and in-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver’s license. ASE Certification Preferred, But Not Required.

Physical Demands

Physical demands details applicable to the role.

Employment Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing and Retail

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.