Retail Parts ProStore 9190

Advance Auto Parts; Selma (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading auto parts retailer is hiring a Retail Parts Pro in Selma, Alabama. This full-time position focuses on providing exceptional customer service, advanced automotive system knowledge, and effective sales skills. Candidates should have 3-5 years of automotive parts experience and a valid driver's license. A friendly approach and strong organizational skills are essential. The role offers opportunities to engage with DIY customers and contribute to sales objectives.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.
• Ability to communicate effectively in English; Spanish a plus.
• Demonstrated diagnostic ability for automotive systems.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Working knowledge of automotive systems

Friendly communication

Ability to locate and stock parts

Advanced selling skills for DIY

Strong organizational skills

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role can perform advanced identification, troubleshooting and project assistance for DIY customers. The role sources from numerous places including special order, FDO, second source, etc., and has in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, diagnostic ability for internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English; Spanish a plus; communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide in all units of measure)
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience and proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver's license. ASE certification preferred but not required.

Physical Demands

Position requires physical effort and manual handling typical to automotive parts sales and service.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.