Retail Parts ProStore 7539

Advance Auto Parts; Philadelphia (Philadelphia County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive parts retailer is seeking a full-time Retail Parts Pro in Philadelphia. The ideal candidate will have 3-5 years of experience in automotive parts, strong communication skills, and a proven sales record. Responsibilities include providing excellent service to DIY customers, managing inventory, and meeting sales goals. ASE certification is preferred. This role requires lifting and standing for extended periods.

Qualifications

• 3-5 years prior automotive parts experience is required.
• Proven sales ability with prior customer transactions is essential.
• Ability to communicate in English; Spanish is a plus.

Responsibilities

• Provide excellent customer service for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services and inventory processes.

Skills

Automotive systems knowledge

Sales ability

Inventory systems operation

Communication skills

Basic math skills

POS operation

Education

Valid driver's license

ASE Certification (Preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? a professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role can source parts from special orders, flexible delivery options, second source and more, and has in-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability including internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus)
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience; proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver's license. ASE Certification Preferred, but not required.

Physical Demands

Standard physical requirements of an automotive parts clerk, including lifting, standing, and walking.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.