Retail Parts ProStore 4540

Advance Auto Parts; Williamston (NC); In loco; USD 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading auto parts retailer in North Carolina is seeking a Retail Parts Pro to enhance customer experiences through outstanding service and automotive expertise. This full-time role requires 3-5 years in automotive parts and proven sales experience, along with a high school diploma. Candidates must possess strong communication skills and the ability to operate store inventory systems. The position also demands flexibility in working hours.

Competenze

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Mansioni

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service.

Conoscenze

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and Parts lookup systems

Expert at testing and diagnostic equipment for DIY services

Advanced selling skills for DIY

Formazione

Minimum high school diploma or equivalent

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. This role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It provides advanced identification, troubleshooting, and project assistance for DIY customers and sources parts from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus). Communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education

Minimum high school diploma or equivalent.

Certificates, Licenses, Registrations

Must have a valid driver's license.

ASE Certification Preferred, But Not Required

ASE certification preferred; not required.

Physical Demands

Standard physical requirements for retail/store operations.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.