Retail Parts ProStore 7480

Advance Auto Parts; Man (WV); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

A leading automotive retail company is seeking a Retail Parts Pro in West Virginia. The role requires advanced automotive knowledge, problem-solving skills, and exceptional customer service. Applicants should have 3-5 years of automotive parts experience and a valid driver's license. The position is full-time, with responsibilities including managing sales and assisting customers with DIY services.

Qualifications

• 3-5 years of prior automotive parts experience.
• Valid driver's license required.
• Ability to work various shifts including evenings and weekends.

Responsabilités

• Provide GAS2 selling experience for customers.
• Achieve personal/store sales goals.
• Manage DIY services such as battery installation.

Connaissances

Automotive systems knowledge

Sales skills

Communication skills

Inventory management

Basic math skills

Formation

Valid driver's license

3-5 years of automotive parts experience

Outils

Microsoft Word

Microsoft Excel

Description du poste

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role can perform advanced identification, troubleshooting, and project assistance for DIY customers. It can source parts from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities: task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education, Certificates, Licenses, Registrations

Must have a valid driver's license

ASE Certification Preferred, But Not Required

Physical Demands

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