Retail Parts ProStore 8988

Advance Auto Parts; Columbia (MD); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading auto parts retailer in Columbia, Maryland is seeking a Professional Sales Associate to support DIY customers. Responsibilities include managing inventory, providing expert assistance, and achieving sales goals. Candidates should have 3-5 years automotive parts experience and strong customer service skills. Flexibility is required for working days, evenings, and weekends.

Qualifications

• Work in a professional level sales role capable of supporting DIY customer needs.
• Assist in troubleshooting and sourcing parts for customers.
• Conduct parts assessments and maintain store inventory efficiently.

Responsibilities

• Provide excellent customer service for DIY customers.
• Manage store cleanliness and inventory processes.
• Achieve personal and store sales goals.

Skills

Sales ability

Automotive systems knowledge

Customer service

Communication

Parts lookup

Diagnostic skills

Education

3-5 years of automotive parts experience

Valid driver’s license

Tools

POS systems

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It must identify, troubleshoot, and provide project assistance for DIY customers, source parts from special orders or manufacturer direct, and manage store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installations.
• Ensure high standards of customer service and store appearance.
• Keyholder duties: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes: truck put away, shoot‑outs, cycle counts, back stock.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, and wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project and product recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability.
• Strong English communication; Spanish a plus.
• Reading and interpreting safety rules, operating instructions, parts catalogs, and procedure manuals.
• Understanding and executing written, oral, or diagram instructions.
• Successfully complete the Parts Knowledge Assessment.
• Basic math proficiency.
• Microsoft Word and Excel proficiency.
• Strong organizational skills.
• Ability to work days, evenings, and weekends as needed.

Prior Experience and Education

• 3‑5 years of automotive parts experience.
• Proven sales ability in customer transactions.
• Valid driver’s license.

Licensing & Certifications

ASE Certification Preferred; not required.

Compensation Range

$18.15 – $19.96 per hour.

Benefits Information

View full benefits package: https://jobs.advanceautoparts.com/us/en/benefits

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https://jobs.advanceautoparts.com/us/en/disclosures

Equality Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federal, state or local protected class.