Retail Parts ProStore 8565

Advance Auto Parts; Brighton (CO); On-site; USD 25,003 - 27,496; Full time

Job summary

An automotive retail company is seeking a Retail Parts Pro in Brighton, Colorado. This full-time role requires extensive automotive system knowledge and sales skills. Responsibilities include providing exceptional customer service, managing inventory, and ensuring store standards. Candidates should have 3-5 years of experience, effective communication abilities, and a valid driver's license. Compensation ranges from $18.15 to $19.96 per hour with potential benefits.

Qualifications

• 3-5 years of prior automotive parts experience is required.
• Proven sales ability and experience in fulfilling customer transactions.
• Effective communication skills in English; Spanish is a plus.

Responsibilities

• Provide excellent customer service and drive sales.
• Manage DIY services and ensure store cleanliness.
• Assist in inventory processes and maintain high store standards.

Skills

Automotive system knowledge

Sales experience

Customer service skills

Diagnostic equipment knowledge

Organizational skills

Education

Valid driver’s license

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Overview

What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge part knowledge. It involves advanced identification, troubleshooting and project assistance for DIY customers, sourcing from various places (special order, FDO, second source, etc.), and in-depth knowledge of store inventory and maintenance processes. The position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, diagnostic ability including engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Education & Certification

• Must have a valid driver’s license
• ASE Certification Preferred, But Not Required

Physical Demands

Application Close Date: Advance Auto Parts will accept applications for 60 days from the Application Open Date

Compensation

18.15 USD PER HOUR - 19.96 USD PER HOUR

Benefits

https://jobs.advanceautoparts.com/us/en/benefits

Legal Notice

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.